Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: another install loop problem

05 Feb 2013   #1

7 ult 64bit
another install loop problem

I am trying to install windows 7 64bit on my compaq presario a900 laptop.
It originally had vista home basic running.
I removed the hard drive, plugged it into another computer where I made the whole drive 'unallocated space'. I've then formatted it as NTFS.
so, basically we are looking at a completely clean hard drive.
I return the hard drive to my laptop.
I then boot from DVD and start the windows installation process.
the screen tells me 'windows is loading files.'
I then get the windows animated logo come floating in.
the logo 'pulses' for a while (as is normal), then the screen goes black with a white mouse pointer.
At this point the whole system reboots and the process starts again.
Endless loop!

I've just tried installing Windows 8 as well.
Same loop.
I get to this install stage where the balls are looping and then the system restarts.
The next stage should be where it asks about keyboard, language, country etc and then which hard drive you want to install to.
Doesn't happen. Just reboots into the loop again.

also set the bios back to default.
I did forget to mention that in the past I have had win7 64bit running on it, I just wanted to go for a completely clean install.

win7 32bit doing exactly the same.

run a hard drive test and a ram test in bios. All clear.

My System SpecsSystem Spec
05 Feb 2013   #2
Microsoft MVP


Unplug all other HD's and peripherals,

Boot into BIOS setup, reset to defaults, save changes. If an EFI BIOS, enable Legacy BIOS or Compatibility Support Module, set DVD drive first to boot, HD second. Then set SATA controller to AHCI. Save changes and Exit.

Then boot into installer DVD or flash stick burned or written using tool and latest ISO for your licensed OS version here.

At first installer screen Press Shift + F10 to open a Command Box, type:

SELECT DISK 0 (after confirming Windows 7 target HD #)
CREATE PARTITION PRIMARY SIZE=102400 (for 100gb partition, adjust as desired)

Next click Install Now, then Custom install to Clean Install Windows 7 to the partition you created. If it fails then report back at which step and the verbatim error message.

In addition read over these steps to understand the tools and methods which work best to get and maintain a perfect Clean Reinstall - Factory OEM Windows 7. The steps are the same for retail.

After install you can adjust partition size or Create new partitions for data, etc. in Disk Mgmt.You are creating the partition here for the purpose of marking it Active which overcomes certain install failures.
My System SpecsSystem Spec
05 Feb 2013   #3

7 ult 64bit
cmd box

hey there. thanks for your reply.
I've done as you said with the bios and saved changes.
On reboot, when it says 'loading files', i tried shift+f10 there, no cmd box.
Tried shift+f10 when you are on the screen with the animated logo and the text that says 'starting windows', no cmd box.
In the one or two seconds before the system reboots where it is a black screen with mouse pointer, I again tried shift+f10, no cmd box comes up.

I'm afraid I can give no more details, as this is as far as I can get.

Damn annoying.
My System SpecsSystem Spec

05 Feb 2013   #4
Microsoft MVP


Do you have an EFI BIOS, judging by the settings you saw?

If not where did you get the Win7 installer? Try another for your licensed version from the Clean Reisntall tutorial, burned to DVD or written to flash stick. Try both methods if necessary.

You can access the installer Command line from System Recovery Options
My System SpecsSystem Spec

 another install loop problem

Thread Tools

Similar help and support threads
Thread Forum
Preparing to install loop
Received 19 Ms updates today, selected all (except optional) and got into a loop. I select Install updates, get the "preparing to install" and then reverts back to "Download and install your updates"
Windows Updates & Activation
Fresh Install Repair loop
I had a 60GB SSD/500GB HDD setup running Win 7 Pro. Windows was installed on the SSD and all my "stuff" on the HDD. I decided I wanted to install Ubuntu on the SSD and just put Windows on the HDD. I wiped the HDD with DBAN and then tried to install Windows 7 on it. Once installed, I had no...
Installation & Setup
Windows 7 install reboot loop
Hi i have been browsing the forums and i couldn't find anything that quite matched the problem that i am having. Basically i decided that i wanted to reboot my computer by using the windows 7 disk i got with my computer. Right near the end of the installation my computer restarted unexpectedly...
Installation & Setup
Endless loop trying to install
Hi all, I just bought an Asus Eee Box 1501 with Windows 7. When I power it up, it takes me to the first install screen, then gives me an error message saying that the computer wasn't properly shut down, and to press ok to restart it and proceed with the installation. So, I press ok, it...
Installation & Setup
Install loop error
Hi, I just bought a laptop that has Windows 7 on it's harddrive. When i first turned it on i had the option of installing the 64 or 32bit version. i picked the 64 bit and let it go. It completed most of the install up until the end, at which point it came up with an error saying "The computer...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:05.
Twitter Facebook Google+