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Windows 7: New hard drive - no Windows 7

22 Feb 2013   #1

Windows 7 Home Premium
New hard drive - no Windows 7


Toshiba have provided me with a new hard drive as the old (3 month old) hard drive was corrupt. The new hard drive has no OES. I wasn't given a disc when I purchased the laptop and Toshiba are asking me for 30.00 for A Windows 7 download even though the laptop is still under warranty !!. Is there a way of installing 7 without a disc that wont cost a lot. I have my original Windows 7 product key.

I have been looking at Restore,Repair, Recover CD's on ebay for about 5.00. Would these do the job ?

Many thanks


My System SpecsSystem Spec
22 Feb 2013   #2

Windows 7 Pro X64 SP1

Free would be better, although possibly more work.

Clean Reinstall - Factory OEM Windows 7

I've never done this. I'm not sure whether there are any issues with non-US English.
My System SpecsSystem Spec
22 Feb 2013   #3

Windows 7 Pro x64 Windows 10 Pro x64

Welcome to the Forums emlo68

If you need more help after reading the tutorial, just ask. :)
My System SpecsSystem Spec

23 Feb 2013   #4

Windows 7 Ultimate x64

The tutorial says the way that I would do it. As the previous poster said, post back if you have any questions.
My System SpecsSystem Spec
23 Feb 2013   #5

Microsoft Community Contributor Award Recipient


Toshiba replace HDD with OS Pre-installed, under warranty.

information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.

& made the Startup Repair CD.
startup repair disc-create

Did you make the OEM manufacturer's Recovery Disks?

How to use Toshiba Recovery.

New hard drive - no Windows 7-toshiba.png

My System SpecsSystem Spec
23 Feb 2013   #6

Windows 7 Home Premium

Thanks for the reply guys. Unfortunately it is my daughters laptop and never got it off her long enough to create a recovery disc - lesson learned for the future !

Not had chance to try out the tutorial yet but with regards to the last point, please can you confirm that under warranty Toshiba should provide a new hard drive with the OS already installed. I have has several battles with them as I cannot believe they are asking me to pay 30.00 whilst it is still under warranty.

Many thanks !!

My System SpecsSystem Spec
23 Feb 2013   #7
Microsoft MVP


Yes, the OS should be reimaged onto the replacement HD so that your PC works out of the box when returned to you.

Ask for a supervisor at Toshiba Tech Support to ask why it wasn't. They may send you the disks.

However be aware that the Factory Recovery reinstalls Win7 that is corrupted by the bloatware, and is really the worst possible install of Win7. So I'd take the time to get a perfect Clean Reinstall - Factory OEM Windows 7 as suggested here, then save a backup image of that in place of Recovery going forward.
My System SpecsSystem Spec

 New hard drive - no Windows 7

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