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Windows 7: Windows Update Won't work after imaging new C: drive

02 Mar 2013   #11

Win 7 Pro x 64

It seems I have fixed the problem. At least WU has been working now for a few hours. Here's how: I downloaded and installed the utility from this link:

Error Messages Appear During Windows Update, When Inserting Card or Using Live Mail | HP® Support

The executable is sp47845.exe . What this is is an installation package for the Intel Rapid Storage Technology, which you can read about here:

Intel® Chipset Software Installation Utility — Do I need the Intel® Chipset Software Installation Utility?

While Intel apparently makes this available, it was HP who constructed the most convenient package.

It took a lot of searching and futzing around before realizing that this solution had appeared in several prior threads/forums over the last couple years, and that the problems reported there were similar to mine, and presumably fundamentally the same. Typically, one restores an image to a new 1TB drive, or larger, or even does a straightforward initial installation, and the resulting install is faulty, not for any partition-related issues, but because there's something about a few dll's in Win 7 (and other versions) files - esent.dll appears to be the most notorious - that doesn't get along with the new drives running under the Intel controller chipset. I don't really understand technically what the issue is, but I'm posting these links in homage to the great folks whose prior discussions led me to that file. They and these forums are tremendous, and I hope this thread will help someone similarly afflicted in the future.

For future searchers, the drive to which the image was restored, and on which now resides this Intel Rapid Storage Technology (which, BTW, sits in the status bar and you can interact with it), is the first one listed in my profile.

I certainly appreciate the expertise/opinions of the posters above, but, with respect, I'm sure glad I didn't jump to a clean install, as I'd be reinstalling programs for days. Yes, my system does show signs of bloatware sponginess, but I'd rather deal with that than having to hunt through disks to reinstall complicated music software - not to mention a bunch other stuff - followed by downloaded upgrades and temperamental server-dependent licensing schemes.

I'll be reading about OEM partitions and the like, and hopefully gain some wisdom for the future. Thank you again. -Ron

Incidentally no one addressed my parenthetical question above. How does Windows - for example the boot tab of msconfig - know that the boot version of Win7 Pro is now "recovered." It was installed from an original image. I see where in the registry it is named with the "(recovery)" phrase appended, but that registry should have simply been another file in the image, no? How did Windows know to change the key? Inquiring obsessives want to know...

My System SpecsSystem Spec
02 Mar 2013   #12
Microsoft MVP


Glad you got it solved. As long as Win7 is always instantaneous, never hangs or hesitates, then you may be able to get by with just Clean Up Factory Bloatware.

However in almost all OEM's the factory preinstall is a corrupt install, possibly the worst WIn7 install one can have. Anyone with the abilities you exhibited here can handle it with few or no problems, plus you have us behind you as we've been for countless thousands of others who've never had a complaint.
My System SpecsSystem Spec

 Windows Update Won't work after imaging new C: drive

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