Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Accidentally did custom install instead of repair install

04 Apr 2013   #51
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Good to hear you have it sorted out.


My System SpecsSystem Spec
.
05 Apr 2013   #52
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by ericwoo View Post
I am all set up now though.

But yeah, the drive it there and labeled. It will play DVD's but not CDs. I ran all the windows updates.
Any chance the optical drive is bad? If I remember correctly most (all?) optical drives have separate laser units; one for DVDs and one for CDs. Would you happen to have access to an external DVD/CD drive to see if that plays your CDs? Have you tried the Microsoft Troubleshooter?

Open the Hardware and Devices troubleshooter

Have you considered trying a commercially available cleaning kit?
My System SpecsSystem Spec
05 Apr 2013   #53
ericwoo

Windows 7
 
 

It looks like you are right. There are two optical lens that I didn't notice before. What type of cleaning kits?

I ran the Troubleshooter and it said "ENE CIR Receiver had some problems" but it could not fix it. So I searched online for it and downloaded it here: ENE CIR Receiver Driver for Microsoft Windows 7 | HP® Support

Then ran the Troubleshooter again and the message wasn't there. But it did say the following and nothing else:

"Hardware changes might not have been detected"

I don't know what the heck that means.
My System SpecsSystem Spec
.

05 Apr 2013   #54
ericwoo

Windows 7
 
 

Wow, this is embarrassing! I used a microfiber cloth and some premium grade glass cleaner on the optical lens. And that fixed my problem.

marsmimar, thanks for suggesting I clean it!

My whole computer is now back in working order, thanks to all you fine people.
My System SpecsSystem Spec
05 Apr 2013   #55
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Outstanding news! Glad you got it sorted out.
My System SpecsSystem Spec
05 Apr 2013   #56
gregrocker
Microsoft MVP

 

Good call, Lee. Need to remember that one. Wish I could rep you again.
My System SpecsSystem Spec
Reply

 Accidentally did custom install instead of repair install




Thread Tools




Similar help and support threads
Thread Forum
After Win7 Repair Install & Office 2007 fresh install; no permissions!
I had a run-in with MS Office 2007 that ended up (my bad I'm sure) necessitating a repair install of Windows 7 (64 bit) after a complete uninstall of Office. The Windows repair went well with the exception of a couple of drivers; easily adjusted. Then I did a clean install of Office 2007. It...
Software
Windows 7 Repair Install screen black before install finished
Hi all Half way through the Windows 7 Repair install the monitor drivers seem to have corrupted. The screen works fine up to the Windows logo on a black background, then the screen goes dead. Everything is still working underneath, key presses seem to affect the hard disk, caps lock works,...
Installation & Setup
Is 'Upgrade install even meant to function as a repair install at all?
http://i61.tinypic.com/v3zi93.png Is this what the future has come to? When I have a fatal problem with my OS I have to start all over again? XP repair install is way better than this.
Installation & Setup
Custom PC BSOD after Java install and Flash install
Good afternoon. I have a custom system with 64-bit Win 7 Home Premium (OEM upgrade from Win XP) Gigabyte 965-P DS3 with Q8200 CPU @ 2.3 GHz, Award BIOS F14 6 GB RAM PCI-E 8400GS NVIDIA card 500 GB SATA Hard Drive Norton 360/Security Suite Office 2007 Just recently did the BIOS, Processor,...
BSOD Help and Support
Windows update fails to install IE10 after repair install
I did a repair install of W7 Ult. x64 SP1. Applied all updates, but if fails to install IE10 update : (as you see it is a dutch version). If have run sure & sfc /scannow. Both report no problems. CBS files are attached. Please help ?
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 10:35.
Twitter Facebook Google+