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Windows 7: Setup was unable to create a new system partition...HELP!!!

02 Apr 2013   #1
JBiscuit

Windows 7 64-bit
 
 
Setup was unable to create a new system partition...HELP!!!

So, I am having this very irritating problem where I cannot install Windows, nor do anything else for that matter, on my Asus G73jh.

Last night I attempted to reset to factory settings, only to get a white screen with ERROR in big red letters around the 22% mark. From what I could understand, this was a software problem with Windows. I don't really know if that's true or not, it's just what everyone else who's gotten this has said. And Geek Squad. But, I didn't use them because it was hella expensive.

So, now I have been trying to install Windows again, but every time I click the next button on the "Where do you want to install Windows?" screen I get the error message on the bottom saying, "Setup was unable to create a new system partition or locate a system partition. See the Setup log files for more information."

I did all the steps in another thread on this site (the Diskpart clean, format, assign, and active steps) and still the same thing. It seemed to work for that guy in the other thread so I was really hoping it'd work, but damn they don't make this easy haha!

Either way, if anyone could help it'd be highly appreciated. This has taken 2 days out of my life so far and I'm almost ready to just ship it in and pay for it to be fixed.

Fair warning: I'm not the most fluent in Computer-speak, so be easy on me! (Though I've learned a hell of a lot about Diskpart and how to make partitions and what not!).

Thank you!

- Joe


My System SpecsSystem Spec
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02 Apr 2013   #2
gregrocker
Microsoft MVP

 

My System SpecsSystem Spec
02 Apr 2013   #3
JBiscuit

Windows 7 64-bit
 
 

Problem is, I have no idea what you are talking about lol I don't know if I have an EFI BIOS, or what the even means for that matter.
My System SpecsSystem Spec
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02 Apr 2013   #4
gregrocker
Microsoft MVP

 

Watch this video to understand it better as it is new and takes some navigating to even do a normal install or repair if you have one: Technical Note: UEFI BIOS vs. Legacy BIOS - YouTube

Then boot into BIOS setup by tapping the key given on your first BIOS screen when booting. Look at the BIOS boot order. Are there UEFI devices listed? If so, look for a setting for Legacy BIOS or Compatibility Support Module (CSM) to enable if you want to Bypass UEFI to Install WIn7.

Let us know what you find, or if you need further help to determine this.
My System SpecsSystem Spec
03 Apr 2013   #5
JBiscuit

Windows 7 64-bit
 
 

Ok the only thing I can bring up is the Boot Menu, or the Aptio Setup Utility. It shows the Boot Option Priorities as follows: Boot Option #1 [P0: ST9500420AS] and Boot Option #2 [HL-DT-STDVDRAM GT30N] and Disabled. That's it. Also, when I look at the Hard Drive BBS Priorities, there is another listed that doesn't appear in the Boot Menu. It's P4: ST9500420AS.

There is the UEFI Boot option under Boot Configuration. It is currently disabled. Also, there is a PXE ROM option there too that is disabled.

I also see Legacy USB Support is enabled.

Sorry if I'm not getting something that's simple. I tried to warn ya lol
My System SpecsSystem Spec
03 Apr 2013   #6
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

what kind of hard drive do you have?
My System SpecsSystem Spec
03 Apr 2013   #7
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote:
Last night I attempted to reset to factory settings,
Are you trying to use the factory Recovery Partition?
If YES,
you have deleted the Partition here
Quote:
I did all the steps in another thread on this site (the Diskpart clean, format, assign, and active steps) and still the same thing. It seemed to work for that guy in the other thread so I was really hoping it'd work, but damn they don't make this easy haha!
My System SpecsSystem Spec
03 Apr 2013   #8
gregrocker
Microsoft MVP

 

You have UEFI BIOS that is currently in Legacy Mode bypassing UEFI.

So try the steps given in Bypass UEFI to Install WIn7
My System SpecsSystem Spec
03 Apr 2013   #9
JBiscuit

Windows 7 64-bit
 
 

Just a quick question before I start on those steps; did the fact that I had a virus cause all of this trouble? I'm starting to assume my hard drive is corrupt.
My System SpecsSystem Spec
03 Apr 2013   #10
gregrocker
Microsoft MVP

 

If in doubt test your HD with maker's HD Diagnostic extended CD scan.
My System SpecsSystem Spec
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 Setup was unable to create a new system partition...HELP!!!




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