Error when uninstalling some programs

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  1. Posts : 10,485
    W7 Pro SP1 64bit
       #11

    kevindd992002 said:
    ...when I try the same process (same installer and everything) in another computer, there are no error prompts like this....
    As I was reading thru your thread, I wondered when someone (or you) would figure out that the shortcut was on the public desktop. Since you have another computer, compare the permissions on the exact same shortcut on the public desktop. Something has to be preventing the uninstall app from being able to delete the shortcut from the public desktop.
      My Computer


  2. Posts : 225
    Windows 7 Home Premium x64
       #12

    kevindd992002 said:
    C:\Users\<username>\Public\Public Desktop\
    Sorry but I haven't got any further workarounds. I don't have those marked folders in my user folder. Anyone else have that?
      My Computer


  3. Posts : 10,485
    W7 Pro SP1 64bit
       #13

    I glossed over that - assuming that it was a copy/paste/edit error - or a typo.

    The path to the public desktop is normally:
    C:\Users\Public\Desktop
    Which might display under the alias of
    C:\Users\Public\Public Desktop
    For some people.

    If the OP really has moved the public desktop folder to be under his username folder, then that might be a part of the problem.
      My Computer


  4. Posts : 373
    Windows 7 Ultimate x6
    Thread Starter
       #14

    UsernameIssues said:
    kevindd992002 said:
    ...when I try the same process (same installer and everything) in another computer, there are no error prompts like this....
    As I was reading thru your thread, I wondered when someone (or you) would figure out that the shortcut was on the public desktop. Since you have another computer, compare the permissions on the exact same shortcut on the public desktop. Something has to be preventing the uninstall app from being able to delete the shortcut from the public desktop.
    I already actually did that but the other computer has a Win8 OS. The only difference between the security permissions of the Public Desktop folder of both computers is that the Win8 one has an additional "[computer name]\Users" group with the "special permissions" field checked but GREYED OUT. I tried adding the same group to the Public Desktop folder of the Win7 computer but I cannot check the special permissions field because it is greyed out. Why is this?

    roboticarm said:
    kevindd992002 said:
    C:\Users\<username>\Public\Public Desktop\
    Sorry but I haven't got any further workarounds. I don't have those marked folders in my user folder. Anyone else have that?
    UsernameIssues said:
    I glossed over that - assuming that it was a copy/paste/edit error - or a typo.

    The path to the public desktop is normally:
    C:\Users\Public\Desktop
    Which might display under the alias of
    C:\Users\Public\Public Desktop
    For some people.

    If the OP really has moved the public desktop folder to be under his username folder, then that might be a part of the problem.
    Usernameissues is correct. The actual path is C:\Users\Public\Desktop but it shows as Public Desktop when you check show hidden folders. Using C:\Users\Public\Public Desktop also points to the same path anyway so no worries on that.

    EDIT: I remembered that I removed the default sharing properties of the Public folder because I did not want anyone accessing that folder in my network. Could this have broken the security permissions of the whole Public folder?
      My Computer


  5. Posts : 225
    Windows 7 Home Premium x64
       #15

    kevindd992002 said:
    EDIT: I remembered that I removed the default sharing properties of the Public folder because I did not want anyone accessing that folder in my network. Could this have broken the security permissions of the whole Public folder?
    There lies the problem.
      My Computer


  6. Posts : 373
    Windows 7 Ultimate x6
    Thread Starter
       #16

    UsernameIssues said:
    kevindd992002 said:
    ...when I try the same process (same installer and everything) in another computer, there are no error prompts like this....
    As I was reading thru your thread, I wondered when someone (or you) would figure out that the shortcut was on the public desktop. Since you have another computer, compare the permissions on the exact same shortcut on the public desktop. Something has to be preventing the uninstall app from being able to delete the shortcut from the public desktop.
    roboticarm said:
    kevindd992002 said:
    C:\Users\<username>\Public\Public Desktop\
    Sorry but I haven't got any further workarounds. I don't have those marked folders in my user folder. Anyone else have that?
    roboticarm said:
    kevindd992002 said:
    EDIT: I remembered that I removed the default sharing properties of the Public folder because I did not want anyone accessing that folder in my network. Could this have broken the security permissions of the whole Public folder?
    There lies the problem.
    Hmmm, ok. Why would that change the security permissions of the public folder? Is there any way that I can set the Public folder not to be shared across the Network but remain its properties? How do I restore it to its default sharing properties?
      My Computer


  7. Posts : 225
    Windows 7 Home Premium x64
       #17

    Oh sorry, I thought you changed the "Permissions". Anyway try restoring default sharing settings, here are my defaults:

    Error when uninstalling some programs-1.png
      My Computer


  8. Posts : 225
    Windows 7 Home Premium x64
       #18

    Did some hardwork for you. Here are the default permissions:

    Error when uninstalling some programs-1.png Error when uninstalling some programs-2.png Error when uninstalling some programs-3.png Error when uninstalling some programs-4.png Error when uninstalling some programs-5.png Error when uninstalling some programs-6.png

    For SERVICE, same as INTERACTIVE.
      My Computer


  9. Posts : 373
    Windows 7 Ultimate x6
    Thread Starter
       #19

    roboticarm said:
    Oh sorry, I thought you changed the "Permissions". Anyway try restoring default sharing settings, here are my defaults:

    Error when uninstalling some programs-1.png
    Just tried that and still doesn't solve the problem
      My Computer


  10. Posts : 225
    Windows 7 Home Premium x64
       #20

    kevindd992002 said:
    roboticarm said:
    Oh sorry, I thought you changed the "Permissions". Anyway try restoring default sharing settings, here are my defaults:

    Error when uninstalling some programs-1.png
    Just tried that and still doesn't solve the problem
    ...and the permissions? See the latest post of mine. You and me posted at the same time, lol
      My Computer


 
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