"Repair Your Computer" Not Working

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  1. gfroy91
    Posts : 11
    64
       New #1

    "Repair Your Computer" Not Working


    Hey guys I'm having some trouble with my laptop. I have a virus or viruses on my computer and have ran numerous scans and recovery disks to try and get them erased but to no avail. I've decided I'm going to factory reset my computer but in trying to do so I come up with another problem. During startup, I hit F8 and it brings up "advanced boot options". However, when I hit enter to "repair your computer", windows 7 launches instead. I can't enter the "repair your computer" part of advanced boot options. It seems to be that the virus isn't letting me do this but I really have no idea. Does anyone know how I can get this to work it's driving me crazy!
      My Computer
    Quote Quote

  3. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #2

    gfroy91

    When you press <ENTER> on Repair your computer inside the Advanced Boot Options menu do you then get any options ?

      My Computer
    Quote Quote

  4. gfroy91
    Posts : 11
    64
    Thread Starter
       New #3

    No I don't, it just goes directly to Windows7 home where I have to log in under my account name.
      My Computer
    Quote Quote

  6. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #4

    Can you log into Safe Mode or Safe Mode with networking ?
      My Computer
    Quote Quote

  7. gfroy91
    Posts : 11
    64
    Thread Starter
       New #5

    Yup, it lets me do that.
      My Computer
    Quote Quote

  8. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #6

    Please login to your account under Safe Mode with networking

    Click here DDS

    Click on Download Now button

    When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

    Right-click the DDS icon on the Desktop choose Run as administrator to run the tool.

    Place a check next to attact.txt and click Start . When done, DDS will open two logs
    DDS.txt
    Attach.txt

    Save two logs onto your desktop and upload them with your replyCan you run DDS Please inside safe mode
      My Computer
    Quote Quote

  10. gfroy91
    Posts : 11
    64
    Thread Starter
       New #7

    Did I do this right? I attached them to this response. Thanks for helping
    &quot;Repair Your Computer&quot; Not Working Attached Files
      My Computer
    Quote Quote

  11. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #8

    Gfroy91

    Please download and run AdwCleaner

    Click here AdwCleaner

    Click on Download Now button

    Save to the Desktop

    Right-click on AdwCleaner.exe and choose Run as administrator

    Click the Delete button

    Upload the AdwCleaner[Sn].txt in your reply.

       Note
    The log file is at C:\AdwCleaner[Sn].txt
      My Computer
    Quote Quote

  12. gfroy91
    Posts : 11
    64
    Thread Starter
       New #9

    Here ya go.
    &quot;Repair Your Computer&quot; Not Working Attached Files
      My Computer
    Quote Quote

  13. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #10

    Lets run RogueKiller


    RogueKiller for 32bit or RogueKiller for 64bit

    Click on one of the links above that goes with your Windows 7 bit versions

    Save to the Desktop.

    Close all windows and browsers

    Right click on and choose Run as Administrator

    Press: SCAN

    provide the RKreport.txt (Mode: Scan) in your reply.
      My Computer
    Quote Quote

 
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