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Windows 7: how to solve code 646

13 Oct 2009   #1
oenone

vista ultimate 32bit
 
 
how to solve code 646

hello sirs

i am in need of assistance, when i try updating my win 7 x64bit i keep on getting " code 646 windows update encountered an unknown problem"

what should i do to fix this error

please help me

thank you


My System SpecsSystem Spec
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13 Oct 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by oenone View Post
hello sirs

i am in need of assistance, when i try updating my win 7 x64bit i keep on getting " code 646 windows update encountered an unknown problem"

what should i do to fix this error

please help me

thank you
oenone

I need more info about yours system. Was it a clean install, or an upgrade?

We could also use some info about your computer.

Ken
My System SpecsSystem Spec
13 Oct 2009   #3
Kari

Microsoft Community Contributor Award Recipient

 

A little googling gave several reasons to this error code. Click the link and have a look.

Kari
My System SpecsSystem Spec
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13 Oct 2009   #4
oenone

vista ultimate 32bit
 
 

@ zigzag

yes sir it was a fresh install. i am running on win 7 64bit amd athlon 6400+ 3.2 ghz processor, 4gb ddr2 800 , 500gb WD sata hdd and 4870 vidcard.

@kari

thanks for the link sir
My System SpecsSystem Spec
14 Oct 2009   #5
oenone

vista ultimate 32bit
 
 

i still keep getting this error whenever i try to update.


these are security updates for ms office


does anyone know how to get this fixed
My System SpecsSystem Spec
14 Oct 2009   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by oenone View Post
i still keep getting this error whenever i try to update.


these are security updates for ms office


does anyone know how to get this fixed
After much reading I may have it. what firewall are you running?
My System SpecsSystem Spec
15 Oct 2009   #7
oenone

vista ultimate 32bit
 
 

i only have windows as a firewall

i dont have any 3rd party firewall installed and i also have a nod 32 ver. 4 antivirus installed
My System SpecsSystem Spec
15 Oct 2009   #8
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Which version of MS office are you running?
My System SpecsSystem Spec
16 Oct 2009   #9
oenone

vista ultimate 32bit
 
 

Microsoft.Office.Professional.Plus.2007.With.SP2.Build.12.0.6416.1000.

here is the version i installed
My System SpecsSystem Spec
16 Oct 2009   #10
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

You may need to validate it in order to get the updates.
My System SpecsSystem Spec
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 how to solve code 646




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