Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Cannot install Windows 7

26 May 2013   #1

Windows 7 Professional 64 bit
Cannot install Windows 7

Hi, can anyone help please. Finally got my mobo sorted and am now trying to load Windows 7.
Part way through I am getting the message :-
" Windows cannot instal the required files. The file does not exist"
Error code 0x80070002.
It is a new instal.
It has a reformatted hard drive with nothing on it and my os disc is a legal copy complete with the key.
Does anyone know what this means and tell me how to overcome it.
Many thanks, Mike

My System SpecsSystem Spec
26 May 2013   #2

Windows 7 Pro x64 Windows 10 Pro x64

You should either make a copy of your disc and re-try the install, or download the iso and burn to a dvd.

Windows 7 Direct Download Links
My System SpecsSystem Spec
26 May 2013   #3

Windows 7 Professional 64 bit

Thanks for your advice. I am new to this and don't know what an iso is.
My System SpecsSystem Spec

26 May 2013   #4
Microsoft MVP


Error normally means the installer is bad, either the ISO image file or the burn or write. Where did you get Win7, and how is the disk burned?

Start over with new ISO for your licensed burned to DVD or written to flash stick from Steps 1 and 2 of Clean Reinstall - Factory OEM Windows 7 then follow the steps in Clean Install Windows 7
My System SpecsSystem Spec

 Cannot install Windows 7

Thread Tools

Similar help and support threads
Thread Forum
Windows Essentials 2012 won't install on fresh Windows 7 install.
I swapped out the HDD on my wife's laptop with a new SSD, and did a fresh install of Windows 7. My wife liked the live mail, and the photo viewer, and had the 2009 version on the old system, I think. can only install the new Windows Essentials 2012, or it's individual...
Clean install error Windows cannot install required files.
This is what is happening. A friend gave me his DELL Inspririon 531 2007 Desktop. It has a pirated copy of 7 ultimate x64 (which I am not sure if this supports 64 bit). Prior to looking into how old the machine was, I was able to install 8.1 64 bit. But it wouldn't allow me to install any drivers...
Installation & Setup
Windows update fails to install IE10 after repair install
I did a repair install of W7 Ult. x64 SP1. Applied all updates, but if fails to install IE10 update : (as you see it is a dutch version). If have run sure & sfc /scannow. Both report no problems. CBS files are attached. Please help ?
Windows Updates & Activation
windows 7 wont complete install. restarts install or bsod
Hello everyone. first off, thanks for taking the time to consider my problem. i know this is quite a redundant issue, thank you for your patience. First off this is a newly built computer, all fresh components. after cleaning/activating the hdd via shift +f10 at win7 setup,(which took me...
Installation & Setup
Windows 7 Install Disc fails to see hard disk after Ubuntu install
After I tried to make a dual boot with Ubuntu and Windows 7 Ultimate (64-bit), Windows now does not boot. I have tried to reinstall and repair the HDD but the disc fails to recognize my HDD (Western Digital Scorpio Black 500 GB). My HDD is Basic, has 3 primary partitions and 1 extended (3 logical)....
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:32.
Twitter Facebook Google+