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#1
Windows 7 Crashes after updates/service packs installed.
Hi there,
I am writing on behalf of my father, who has run into an enormous amount of trouble upgrading my computer. He has recently upgraded the motherboard and CPU of my computer (to the specs provided in my profile), and since doing so has been unable to install/update windows 7.
The computer operated just fine until we replaced the old processor and mobo.
The initial new installation of the OS goes swimmingly, but then as soon as the service packs begin downloading and configuring - the computer will do the standard repeated restarts and goes through the configuration procedure, then will simply not boot at all after. Windows Repair does nothing, and the only option is to reinstall the OS from the BIOS, to simply replicate the exact same issue.
He is at a total loss of what to do. We have tried using different SATA cables, installing to different hard drives, we have done memtests to check the RAM, clean installs. He'll have tried a fair few things I have no idea about and cannot list here - he is fairly computer literate and has spent the entire weekend failing to fix this issue.
The computer operates normally with just service pack 1 installed, but then this issue arises with one of the subsequent updates, to a fairly consistent fault every time.
What could the problem be? What could fix it?
Thanks a lot for any help, this is mind boggling stuff - i'd never believed replacing a bloody processor and mobo could result in such a seemingly incurable problem.
Ashley X