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Windows 7: windows boot fail, can only enter BIOS

12 Jun 2013   #1

windows 7 home premium x64
windows boot fail, can only enter BIOS

OS: windows 7 64 home premium
CPU: i7 3770
HDD: Seagate 2TB
RAM: kingston hyperX 16 gb

alright, so i had an issue with deleting a steam folder that was corrupted. after googling a while i learned i should run chkdsk (checkdisk) when you rightclick on your hdd 'properties, under tools tab' etc.

so after that i just rebooted my pc and everything was normal, i could delete the folder. then i got a few windows updates, which i just ran. and rebooted normally. after a while, surfing a bit, then playing a videogame, my computer just crashed with bluescreen.

ever since then i couldnt boot up my pc normally again.
i do manage to get the BIOS screen, then the windows logo 'loading', but then it just gets me a blue screen again.

so the errors on the blue screen im getting is:

and something along these lines:
STOP: 0x0000007E
(0xFFFFFFFFC000000S , 0xFFFFF88000E0DE3A, 0XFFFFF880009A8B78, 0xFFFFF880009A83D0)
wdf01000.sys - Adress FFFFF88000E0DE3A

it might be worth mentioning i had intel rapid storage techonlogy, which uses an ssd for caching. i thought this was the problem, and removed the ssd but no results.

I've tried some system recovery methods, like the bootup autofixer or system restore point but they failed aswell.

after reading something about MBR: ' bootrec.exe /FixMbr '
(source:How to Fix Windows 7 When It Fails to Boot)
i decided to give that a try.

i managed to get back to my desktop. but everytime i restarted i would just get blue screen again, then had to enter bootrec.exe /fixmbr in the command prompt from the recovery console, everytime.

then i decided to reinstall windows 7. and the installation broke down midway giving me the same error. now im stuck in a cycle where i just enter bios then get the error on startup, and then reboot.
if i try to go safe mode it comes with 'Windows cannot complete the installation in safe mode. to continue installing windows, restart the computer.'

and now i cant even get to recovery console/options anymore.

if i use my 60 gb 'corsair' SSD as HDD i get the same error.
for clarification ive been trying to use an 'seagate' 2 TB HDD first.
i've gotten this pc for only about 1 year....

My System SpecsSystem Spec
12 Jun 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

Hi qzysc2 welcome to SevenForums

Lets try this

warning   Warning
You will need a USB FLASH DRIVE

Tip   Tip
Download the Tool from a non infected PC

Download Farbar Recovery Scan Tool

Choose one that goes with your OS bit version . Save the file to a USB Flash drive

32-bit Version OS Farbar Recovery Scan Tool

64-Bit Version OS Farbar Recovery Scan Tool x64

Note   Note
Click the button and right-click Computer .Select Properties . Look for System Type: which will say 32-bit Operating System or 64-bit Operating System

Plug the flash drive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select Repair Your Computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.

On the System Recovery Options menu you will get the following options:
  • Startup Repair
  • System Restore
  • Windows Complete PC Restore
  • Windows Memory Diagnostic Tool
  • Command Prompt

Select Command Prompt

In the command window type X:\FRST.exe (for x64 bit version type X:\FRST64.exe) and press Enter
Note   Note
Replace letter X with the drive letter of your flash drive.

Tip   Tip
Type the commands below to see what your letter is for the USB drive and press ENTER after each command

List volume
The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
FRST will let you know when the scan is complete and has written the FRST.txt to file
Please copy and paste both logs in your reply.(FRST.txt and Addition.txt)
My System SpecsSystem Spec
12 Jun 2013   #3

windows 7 home premium x64

problem is i cant get to the system recovery. i keep tabbing f8 but all i get is:
'choose advanced options for: windows setup
(use arrows keys to highlight your choice.)

safe mode
safe mode with networking
safe mode with command prompt
enable boot logging
enable low resolution video
last known good configuration
directory services restore mode
debugging mode
disable automatic restart on system failure
disable driver signature eforcement
start windows normally'

when i load it from the installation disk i do get the screen "windows is loading files'' but it just bring me to the same screen with the options above.
My System SpecsSystem Spec

12 Jun 2013   #4

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

Try choosing Safe Mode with Command prompt . Log in with your user name and password ( if you have one )

Type in diskpart and press [enter]

It will say

Type in list volume and press [enter]

It will generate a list . Locate the drive letter of the USB flash drive

Type exit and press enter

It will say Leaving Diskpart ....

Then type in X:\ and press enter

Type in FRST64.exe and press [enter]

Note   Note
Replace X with your actual USB drive letter

Once Farbar Recovery Scan Tool opens click on Yes . Make sure the Additional.txt has a check mark next to it and click on the Scan button . Once its done the scan it will create two txt files FRST.txt and Additional.txt inside the USB drive . Upload those two files in your next reply
My System SpecsSystem Spec
12 Jun 2013   #5

windows 7 home premium x64

i've already tried that,
any of the options i listed will bring me to a screen with :

windows failed to start. a recent hardware of software change might be the cause. to fix the problem:
1. insert your windows installation disc and restart your computer.
2. choose your language settings, and then click next.
3. click repair your computer.
if you do not have this disc, contact your system administrator or computer manufacturer for assistance.

file: \windows\system32\ntkrnlpa.exe
status: 0xc00000098
info: windows failed to load because the kernal is missing, or corrupt.
My System SpecsSystem Spec
12 Jun 2013   #6

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

Download the file below . Its a legit Windows 7 Home Premium SP1 x64-bit

Then follow the installation disc instructions

Note   Note
We are not reinstalling Windows
My System SpecsSystem Spec
12 Jun 2013   #7

windows 7 home premium x64

what am i supposed to do with the file? burn it on a cd? put on USB ? not sure if my old pc has a cd burner though :s

nvm i do have a dvd-rw
My System SpecsSystem Spec
12 Jun 2013   #8

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

Yes once it has completed downloading . Inside your Downloads folder . Place an empty DVD inside your disc drive . Right click the file and choose Burn disc image . On the window that comes up place a check next to Verify disc after burning and click the Burn button
My System SpecsSystem Spec
12 Jun 2013   #9

windows 7 home premium x64

alright but i do not have empty cd's at the moment, ill try to get them in a day or 2. hope you will be still around to help me then :)

the disk u mentioned, 'windows 7 home premium sp1 x64bit' is basicly the same as my installation disk though.
My System SpecsSystem Spec
12 Jun 2013   #10
Microsoft MVP


When Win7 won't boot the steps to repair it are here: Troubleshooting Windows 7 Failure to Start

How did you try to reinstall Win7 if you don't have a bootable installer? Were you attempting Factory Recovery which failed? If you have a partial failed install then there is nothing left to repair - you must complete the install.

Everything needed is provided in Clean Reinstall - Factory OEM Windows 7 which steps will assure a perfect reinstall. During booted install delete all partitions and create and format New as you wish, or just click Next and the Installer will do it for you.
My System SpecsSystem Spec

 windows boot fail, can only enter BIOS

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