Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: CD/DVD device driver is missing...

13 Jun 2013   #1

Windows 7 64b, Windows 8 64b
CD/DVD device driver is missing...

Hello all,

I understand this topic has been brought up before. I assure you I have reviewed all past threads on this topic to no avail.

I have an Alienware M15x that I used to use a few years back. It was running 64 bit Windows 7. Recently, I decided to upgrade to Windows 8 on it, only to run into a plethora of problems. I'd like to put Windows 7 back on it, but unfortunately the CD/DVD drive gave out on this guy a while back.

I have made a bootable flash drive and can get to the setup screen, but when everything loads and I choose to proceed in English, I am greeted with the error message "CD/DVD device driver is missing...etc". I have made sure that the device drivers are all up to date.

I have read elsewhere that you can simply click "cancel" at the setup menu when asked for the drivers, and then remove and re-insert the bootable flash drive, and then click "Install Now". Problem is, I don't even have that button.. My only options are to "browse" and "rescan."

I had also read that I should change my HD to to AHCI. It was already set to AHCI when I got the the BIOS menu, so that didn't work either.

I have ran into a few posts by people on other forums with my EXACT problem basically, but so far have been able to find no workaround for this. I am not amazingly tech-savvy but I know how to get around hardware... But Laptop hardware layouts scare me and I am quite afraid I'll bust something if I try to get the CD drive out and replace it.

If anyone could be of any assistance I would be MOST grateful. This is a powerful computer that is just sitting here collecting dust. He wants to spread his wings!! Help me help him!

If you need any additional information, please don't hesitate to ask.

My System SpecsSystem Spec
13 Jun 2013   #2
Microsoft MVP


The error is almost always a bad installer. Download a new ISO for your licensed version from Clean Reinstall - Factory OEM Windows 7 and write it to stick with the tool provided. Then follow the same steps given there to get a perfect install.
My System SpecsSystem Spec

 CD/DVD device driver is missing...

Thread Tools

Similar help and support threads
Thread Forum
A Required CD/DVD Device Driver is missing
"A Require CD/DVD Device Driver is missing . If you have a driver floppy disc, CD, DVD, or USB please insert it now. Note: If the Windows installation media is in the CD/DVD drive, you may safely remove it now." I trying to install a fresh copy of Windows 7 x64 SP1 onto my Dell XPS 13-321X...
Installation & Setup
pci device driver missing...
PCI Device PCI\VEN_10EC&DEV_5289&SUBSYS_07191025&REV_01\4&E4CD038&0&00E2 The drivers for this device are not installed. Teredo Tunneling Pseudo-Interface ROOT\*TEREDO\0000 This device cannot start.
Mistery missing device driver
Hi, I'm a few days in on a clean Win 7 Ultimate 64-bit instillation with everything working great. So far I've loaded Flash 11, AMD CCC 8.0916, Foxit Reader, Nero 12, Acronis True Image 2013 and Win Zip 9.0. Everything seems to be working fine except now I get an error message every time...
Windows Updates & Activation
USB driver missing in device manage
When restarted my windows 7 x86 the below image appeared on bottom-right corner, saying "USB device not recognized", image 1. And in device manager there is yellow sign of that driver, image 2. There isn't any USB stick attached to this but whenever I restart the machine this message appears! I...
7 RC 64bit CD/DVD device driver missing!! What's going on? The install says a driver is missing.....
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:40.
Twitter Facebook