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Windows 7: Can't install...

16 Oct 2009   #1
AGNKim

Linux Ubuntu
 
 
Can't install...

When I try to install, I get an error at the very end. The system seems fine, doing what it is supposed to do. It loads / installs for about an hour (maybe less). Then, I get an error that flashes on the screen for about half a second and turns the computer off. I've tried three times. The first time, I missed the error entirely. The second time, I couldn't read it fast enough so I tried a third time with the intent to read the message before it went away. I'm pretty sure it said something about a hardware compatibility error with my computer. I am attempting to install Home Premium edition. My specs are:

System: Dell Inspiron 530
CPU: Intel(R) Pentium(R) Dual CPU E2180 @ 2.00GHz
Memory: 2GB
Video: Radeon HD 3650
HDD: 200GB

Currently running Linux Ubuntu (Vista was on the machine when I tried to install Win7)

Current Operating System, pre-install
• Do you have a single OS on your computer, are you planning on multi-booting with this installation? Would like to dual boot w/ Linux, but not a deal breaker.
• Are you multi-booting now? No.
Current Hardware
• How many internal hard drives (HD) are connected to your system? One
• Are they IDE or SATA? SATA
• How many DVD drives are connected to your system? One
• Are they IDE or SATA Drives? SATA
• Any external HDs used? Yes
• Are they connected by USB or eSATA? USB
• Check Disk Management for any HDs listed with a yellow triangle and explanation point?
• Is this a New Clean HD? Yes
• Have you pre-formatted the HD? Yes
Windows 7 installation details
• Which build number and version of Windows 7 are you installing? Home Premium
• Are you installing a 32 bit (x86) or 64 bit (x64) OS? 64
• Where did you get the ISO file from? IT Professional
Installation Media
• Using a USB memory key? No
• From another partition or hard disk? No
• From a DVD? Yes
The procedure and speed of burning the ISO to DVD has been the most frequent cause of installation failure
• How did you burn the DVD? Briefly describe the steps you used. Someone else performed this operation.
• Which ISO burning software did you use?
• At what burning speed and with Verify checked?
• A slow burn speed, lowest setting (example x4 speed), will ensure an error free burn.
Other
• Any Over Clocking of the RAM or CPU? None

The ISO I have was given to my by an IT professional who received three copies to try out via a publication he subscribes to. He used one at home, one at work and asked me to try the third since I have a smaller, slower system than he has.



My System SpecsSystem Spec
.
16 Oct 2009   #2
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Here is a starting place to read for install problems

Questions to use for help with Installation Issues
My System SpecsSystem Spec
16 Oct 2009   #3
Antman

 

Unplug all peripherals. Boot to safe mode.

Can you get that far?
My System SpecsSystem Spec
.

17 Oct 2009   #4
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Welcome to Seven Forums.

As Antman suggested be sure all peripherals are disconnected.
You should only have Monitor, keyboard and mouse connected.

Quote   Quote: Originally Posted by AGNKim View Post
When I try to install, I get an error at the very end. The system seems fine, doing what it is supposed to do. It loads / installs for about an hour (maybe less). Then, I get an error that flashes on the screen for about half a second and turns the computer off. I've tried three times. The first time, I missed the error entirely. The second time, I couldn't read it fast enough so I tried a third time with the intent to read the message before it went away. I'm pretty sure it said something about a hardware compatibility error with my computer. I am attempting to install Home Premium edition. My specs are:

System: Dell Inspiron 530
CPU: Intel(R) Pentium(R) Dual CPU E2180 @ 2.00GHz
Memory: 2GB
Video: Radeon HD 3650
HDD: 200GB

Currently running Linux Ubuntu (Vista was on the machine when I tried to install Win7)
Have you tried the Windows 7 Upgrade Advisor?

Quote:
Windows 7 Upgrade Advisor scans your PC's system, programs and devices to check if it's able to run Windows 7. After a few minutes, the report will let you know if your PC meets the system requirements, if there are any known compatibility issues with your programs and devices, and will also provide guidance on your upgrade options to Windows 7.
Let us know if it comes up with any issues.

If there are no issues from running the Windows 7 Upgrade Advisor, you can try another installation media. We've seen that about 80% of installation errors are due to procedures burning the ISO to DVD.
Can you get the ISO and try the USB installation method to rule this out?
USB Windows 7 Installation Key Drive - Create
When I use this method, preparation takes about 10 minutes and installation takes about 15 minutes.

If you don't have a 4GB memory key, then you can try to Install Windows 7 Without Using Any External Device.
This will require a non-target partition to extract the ISO to.

Let us know if you have any questions.
My System SpecsSystem Spec
18 Oct 2009   #5
AGNKim

Linux Ubuntu
 
 

After unplugging and retrying a few times, the problem was... my video card. It was overheating, possibly a bad fan. I am using on-board graphics, but it works fine now.

Thanks for all the help!
My System SpecsSystem Spec
18 Oct 2009   #6
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Quote   Quote: Originally Posted by AGNKim View Post
After unplugging and retrying a few times, the problem was... my video card. It was overheating, possibly a bad fan. I am using on-board graphics, but it works fine now.

Thanks for all the help!
Thanks for letting us know how you solved it. This will help others with similar issues.

Glad that you got it working.

Enjoy
My System SpecsSystem Spec
18 Oct 2009   #7
L.P.

 
 

Please use this application First to see where does the problem lie..

http://www.microsoft.com/downloads/d...displaylang=en

Regards
LP
My System SpecsSystem Spec
Reply

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