about formatting

If a technician installed Win7 Upgrade on your PC he/she would have charged you around $100 or more for Home Premium Upgrade edition, and by law is required to provide you with the COA sticker showing its Genuine Windows. Did they do this?

If so use that Product Key to activate the Clean Reinstall following the steps you've been given twice now.

If not contact the technician to ask how to get the Product Key and tell them this is being aired in the top Forums for Win7 so he needs to be quite specific as we don't buy hoo-haw here. You need the Product Key to reinstall Geniuine Windows which is what he should have installed or he is a criminal. Genuine Windows always comes with the Product Key so there is the ability to reinstall whenever you want.

The moderators watch these threads very closely so you want to be sure to cooperate if you want our help. If you have been sold counterfeit Win7 then you may be able to get a new Key from MS just for cooperating with their investigation.

If its only a matter that the Product Key is missing you can audit it from the HD using Belarc Advisor freeware. If there is a question then run the Genuine diagnostics given earlier so we can help you determine if you have Genuine Windows.

theog said:

I did not receive any CD at the time of purchase of my Toshiba laptop

You can order Toshiba Recovery disks from here:
https://www.csd.toshiba.com/cgi-bin/...rification.jsp

sth is wrong , my system is not there

Can you call them:
Contact Us

DavidW7ncus said:

Yes, you can reinstall Windows for the version that came with your PC.
See posts #3 and #7 about this.
The tutorial in those links has everything needed, including how to get a genuine Win 7 installation disc (for free).

that seems to be amazing if possible .. specially for free
It's questionable if your current upgraded version that was installed by your technician is genuine and valid.
See post #5 by UsernameIssues about this.
I don't know but I think it is gen
anyways this is data regarding

Code:

 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-V9488-FGM44-2C9T3
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
Windows Product ID: 00426-OEM-8992662-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E21B850A-7D7F-48FE-9C59-E2BB4030E752}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E21B850A-7D7F-48FE-9C59-E2BB4030E752}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1112354959-2099310128-1486380906</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L650</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>2.20</Version><SMBIOSVersion major="2" minor="6"/><Date>20110627000000.000000+000</Date></BIOS><HWID>83433D07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600010-02-1033-7600.0000-3382012
Installation ID: 003073179335187255700686537635534173971190420504185140
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2C9T3
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 6/28/2013 12:33:32 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:21:2013 03:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAeqhwnRKJCJ+aUcBn5r+aiJ6EvlYo+Vxd
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   TOSINV  TOSINV00
  FACP   TOSINV  TOSINV00
  HPET   TOSINV  TOSINV00
  BOOT   TOSINV  TOSINV00
  MCFG   TOSINV  TOSINV00
  WDAT   INTEL   Calpella
  ASF!   TOSINV  TOSINV00
  SLIC   ACRSYS  ACRPRDCT
  SSDT   INTEL   SataAhci
  ASPT   INTEL   Calpella
  SSDT   INTEL   SataAhci

If your upgraded version is genuine and valid, you need to get the key to be able to reinstall that version and activate it.
and I need installation CD ok ?
Did you pay the technician for the upgraded version?

...

I've asked someone to stop by and look at your diag report. It might take a day or more.

What OS version came preinstalled and is listed on the COA sticker on bottom of PC?

Is the Product Key still readable?

Technician Guidelines.

Microsoft Refurbished PC Licensing Guidelines FY13Q3.pdf

Microsoft said:

Q. I have acquired a used PC with the original manufacturer’s
Windows desktop operating system COA on the computer’s
case and the matching copy of the original OEM recovery
media disk or recovery media image that came with the PC
when it was new. Is the Original Equipment Manufacturer
(OEM) Windows desktop operating system on this used PC
properly licensed?

A. Yes, in this case it appears that you have the genuine OEM
Windows desktop operating system software which is designed
exclusively for computer manufacturers to preinstall on their
computers. Genuine OEM software always comes with a COA
(note: the OEM COA is different from an orange retail proof of
license label) and a manual or Quick Start Guide. Some major
manufacturers provide an OEM disc for reinstalling programs,
while smaller manufacturers are required to provide a Microsoft
Windows edge-to-edge hologram disc. OEM software cannot
be downloaded and may not be unbundled or re-bundled from
sources other than the OEM selling you the computer.

Q. I have recovery media from a manufacturer that will install
the Windows operating system on a different model than
the one specified on the media. I also have recovery media
from one manufacturer that works on PCs from another
manufacturer. Can I use these for the PCs I am refurbishing?

A. No. Recovery media can only be used with the original PC that
it accompanied when supplied by the OEM to the end user
customer.