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Windows 7: Windows 7 Pro 64 bit activation problem

21 Jul 2013   #1
cjame0966

Windows 7 Pro 64 bit
 
 
Windows 7 Pro 64 bit activation problem

My registry, services, user profiles & the group policy settings were all screwed up (Ashampoo Optimizer), so I searched online until I found a article detailing how to do an upgrade install using the same edition of Windows. I got the software from MSDNAA when I was in the PC support program in college (the program has two install choices-upgrade or custom). The author said that the original system settings would be restored, so of course I went for it!
Everything went well until I entered my product key which had always worked before (I usually did custom installs). This time, I got an error code: 0xC004C020. I've installed this OS in 4 PCs without any problems--why do I have problems now?
What did I do wrong, & how do I rectify it?


Code:
Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Code: 0
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-*****-*****-B9JDY
  Windows Product Key Hash: 0r6ilcx7oLIzapsQhuiw/osZEX0=
  Windows Product ID: 55041-147-2079046-86747
  Windows Product ID Type: 6
  Windows License Type: Volume MAK
  Windows OS version: 6.1.7600.2.00010100.0.0.048
  ID: {9C2D9F9D-B42E-4674-B94E-D7F49F804A06}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000009
  Build lab: 7600.win7_gdr.130318-1532
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Web browser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  File Scan Data-->
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{9C2D9F9D-B42E-4674-B94E-D7F49F804A06}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-147-2079046-86747</PID><PIDType>6</PIDType><SID>S-1-5-21-1039591452-3361871229-1274106086</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>INVALID</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>58KT20AUS</Version><SMBIOSVersion major="2" minor="5"/><Date>20080929000000.000000+000</Date></BIOS><HWID>CBBA3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  Spsys.log Content: 0x80070002
  Licensing Data-->
  Software licensing service version: 6.1.7600.16385
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
  Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 55041-00172-147-207904-03-1033-7600.0000-2022013
  Installation ID: 021892483644849555038343525081449963614476753743455582
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: B9JDY
  License Status: Initial grace period
  Time remaining: 42420 minute(s) (29 day(s))
  Remaining Windows rearm count: 2
  Trusted time: 7/21/2013 11:38:44 AM
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 6:13:2013 22:21
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  HWID Data-->
  HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEA6GFc+cIFRrzuNoQ03K4KFQ6ZtOPSjUbK
  OEM Activation 1.0 Data-->
  N/A
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID Consistent: N/A
   
   BIOS Information: 
    ACPI Table Name         OEMID Value       OEMTableID Value
    APIC                               LENOVO               TC-03   
    FACP                              LENOVO               TC-03   
    MCFG                            LENOVO               TC-03   
    OEMB                            LENOVO               TC-03   
    ASF!                               LENOVO               TC-03   
    GSCI                               LENOVO               TC-03   
    SSDT                              LENOVO               TC-03



My System SpecsSystem Spec
.
21 Jul 2013   #2
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

First mistake was installing windows on 4 pcs and activating it . You could only install windows 7 on other pcs if you have the family pack .

Run the tool below .

Please download MGADiag and save it to your desktop.

Double click icon on your desktop.

Click on the button

Click on the button

Paste the log inside the box . Highlight all of the text then code wrap in between [CODE][/CODE] by pressing on the # icon on the top .
My System SpecsSystem Spec
21 Jul 2013   #3
cjame0966

Windows 7 Pro 64 bit
 
 

Like I said, I haven't had any problems until now-when I did an upgrade install rather than a custom install.
My System SpecsSystem Spec
.

21 Jul 2013   #4
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Without the report I can't tell why it won't activate .
My System SpecsSystem Spec
21 Jul 2013   #5
cjame0966

Windows 7 Pro 64 bit
 
 

I posted the report......
My System SpecsSystem Spec
21 Jul 2013   #6
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Is your firewall enabled ?
My System SpecsSystem Spec
21 Jul 2013   #7
cjame0966

Windows 7 Pro 64 bit
 
 
Windows 7 Pro activation problem

To VistaKing:
Have you seen the diagnosis report I posted?
My System SpecsSystem Spec
21 Jul 2013   #8
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Yes I have . You probably exceeded the amount of times you could use the key . Did you try calling Microsoft ?
My System SpecsSystem Spec
21 Jul 2013   #9
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

Quote:
I got the software from MSDNAA when I was in the PC support program in college
That could be part of the problem there.

They may have decided to invalidate that key.

https://www.dreamspark.com/Institution/DS-EULA.aspx
My System SpecsSystem Spec
21 Jul 2013   #10
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

My System SpecsSystem Spec
Reply

 Windows 7 Pro 64 bit activation problem




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