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| 21 Jul 2013 | #1 |
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Windows 7 Pro 64 bit activation problem
My registry, services, user profiles & the group policy settings were all screwed up (Ashampoo Optimizer), so I searched online until I found a article detailing how to do an upgrade install using the same edition of Windows. I got the software from MSDNAA when I was in the PC support program in college (the program has two install choices-upgrade or custom). The author said that the original system settings would be restored, so of course I went for it!
Everything went well until I entered my product key which had always worked before (I usually did custom installs). This time, I got an error code: 0xC004C020. I've installed this OS in 4 PCs without any problems--why do I have problems now? What did I do wrong, & how do I rectify it? Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-B9JDY
Windows Product Key Hash: 0r6ilcx7oLIzapsQhuiw/osZEX0=
Windows Product ID: 55041-147-2079046-86747
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {9C2D9F9D-B42E-4674-B94E-D7F49F804A06}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Web browser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9C2D9F9D-B42E-4674-B94E-D7F49F804A06}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-147-2079046-86747</PID><PIDType>6</PIDType><SID>S-1-5-21-1039591452-3361871229-1274106086</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>INVALID</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>58KT20AUS</Version><SMBIOSVersion major="2" minor="5"/><Date>20080929000000.000000+000</Date></BIOS><HWID>CBBA3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-147-207904-03-1033-7600.0000-2022013
Installation ID: 021892483644849555038343525081449963614476753743455582
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: B9JDY
License Status: Initial grace period
Time remaining: 42420 minute(s) (29 day(s))
Remaining Windows rearm count: 2
Trusted time: 7/21/2013 11:38:44 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:13:2013 22:21
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEA6GFc+cIFRrzuNoQ03K4KFQ6ZtOPSjUbK
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TC-03
FACP LENOVO TC-03
MCFG LENOVO TC-03
OEMB LENOVO TC-03
ASF! LENOVO TC-03
GSCI LENOVO TC-03
SSDT LENOVO TC-03
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My System Specs |
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| 21 Jul 2013 | #2 |
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First mistake was installing windows on 4 pcs and activating it . You could only install windows 7 on other pcs if you have the family pack .
Run the tool below . Please download MGADiag and save it to your desktop.  Double click  icon on your desktop. Click on the  button Click on the  button Paste the log inside the box . Highlight all of the text then code wrap in between [CODE][/CODE] by pressing on the # icon on the top .
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| My System Specs |
| 21 Jul 2013 | #3 |
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Like I said, I haven't had any problems until now-when I did an upgrade install rather than a custom install.
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| My System Specs |
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| 21 Jul 2013 | #4 |
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Without the report I can't tell why it won't activate .
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| My System Specs |
| 21 Jul 2013 | #5 |
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I posted the report......
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| My System Specs |
| 21 Jul 2013 | #6 |
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Is your firewall enabled ?
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| My System Specs |
| 21 Jul 2013 | #7 |
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Windows 7 Pro activation problem
To VistaKing:
Have you seen the diagnosis report I posted? |
| My System Specs |
| 21 Jul 2013 | #8 |
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Yes I have . You probably exceeded the amount of times you could use the key . Did you try calling Microsoft ?
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| My System Specs |
| 21 Jul 2013 | #9 |
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Quote:
I got the software from MSDNAA when I was in the PC support program in college
They may have decided to invalidate that key. https://www.dreamspark.com/Institution/DS-EULA.aspx |
| My System Specs |
| 21 Jul 2013 | #10 |
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Might want to take a reading here
How to troubleshoot Volume Activation error codes in Windows 7, in Windows Server 2008, and in Windows Vista
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| My System Specs |
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Windows 7 Pro 64 bit activation problem
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