new desktop install error status: 0cx00000e9


  1. Posts : 196
    Windows 7 Professional / Windows 8 Pro
       #1

    new desktop install error status: 0cx00000e9


    Hi guys,

    new install:
    MSI B75MA-E33 motherboard
    Crucial Ballistix RAM 4GB
    Kingston Hyper X 3K 120gb SSD
    Intel G620 CPU

    on install of windows 7 i keep receiving the following error:

    Windows has encountered a problem communicating with a device connected
    to your computer.

    This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing.

    Make sure any removable storage is properly connected and then restart your computer.
    status: 0cx00000e9
    info: An unexpected I/O error has occurred

    following action taken.
    switched out CD/DVD drive (same error with second CD/DVD drive)
    switched out mobo (same error)
    Updated the bios (same error)
    changed over the RAM (same errror)
    Changed over the Hard Drive (new SSD and then tried out SATA drive - same error)

    not sure where to go from here?

    cant see it being the keyboard or mouse?

    any thoughts?
      My Computer


  2. Posts : 11,408
    ME/XP/Vista/Win7
       #2

    Sounds like you booting the Windows 7 x64 in Legacy mode, not UEFI mode.

    MSI UK ? Motherboard - B75MA-E33

    As the MSI B75MA-E33 motherboard has a uEFI/BIOS firmware.
    How to install Windows 64 bit on a uEFI/BIOS firmware:
    UEFI (Unified Extensible Firmware Interface) - Install Windows 7 with
    or
    UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with
      My Computer


  3. Posts : 196
    Windows 7 Professional / Windows 8 Pro
    Thread Starter
       #3

    yes. It is running the windows installation now.

    Strange one really as the motherboard option selected was LEGACY + UEFI.

    thank you.
      My Computer


  4. Posts : 11,408
    ME/XP/Vista/Win7
       #4

    You are welcome.
      My Computer


 

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