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#11
Dell is offering the free upgrade, and we went into this purchase thinking we would be getting the free upgrade. Turns out, however, that the computer we ordered has Home Basic, (which I didn't even think was being installed on PCs anymore) and I only am now finding out that Home Basic simply cannot be upgraded to Windows 7, period. Unless some new development or announcement comes along from Microsoft.
I have heavily researched as to whether I could upgrade to Windows 7 Ultimate from Vista Home Basic, but it is simply not technically possible because of Home Basic's lack of support for certain necessary components (such as Aero).