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Windows 7: Windows 7 student upgrade install problems

22 Oct 2009   #11
Pumpkin Escobar

Windows XP x32 Pro
 
 

yeah i jumped the gun on saying that worked for me, it seemed like it did......but nope. back at the read only error. Im on XP x32 pro. Ive redownloaded 3 times.


My System SpecsSystem Spec
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22 Oct 2009   #12
Adrian

 

Quote   Quote: Originally Posted by willfromfreepor View Post
It would not uncheck for me either on Vista and XP. Downloading it again seemed to work. I was able to get the files to extract and get the .iso ready, but had to get to work. Can't wait to see if it will install! Good luck guys!
Welcome Will, please fill out your system specifications

Adrian
My System SpecsSystem Spec
22 Oct 2009   #13
Joshh

windows XP 32
 
 

im downloading it again for a 3rd time, seems they top it out at 5 or 10 downloads according to some other forums. ill post if i have any luck
My System SpecsSystem Spec
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22 Oct 2009   #14
wallyinnc

Windows 7 x64 finally!
 
 

Have you tried this tutorial: Make bootable iso from student d/l
My System SpecsSystem Spec
22 Oct 2009   #15
bangladeuce

Windows 7 Home Premium
 
 

I managed to get 7 installed from my download from digital river by making a bootable dvd, but there is no product key anywhere to be found. In the help section it says it should be in my confirmation email and on the download page, but it is in neither. Anyone else have this problem? Here's what my confirmation looks like:

Dear [me],

Thank you for placing your pre-order from the Windows 7 Offer Online Store on October 22, 2009. Your order will be available for downloading on October 22nd, 2009, at which time you will receive an email reminder. If you purchased a backup DVD, it will be shipped around this date and you will receive a separate email confirmation.
The following email is a summary of your order. Please use this as your proof of purchase. Your credit card will not be charged until your order is available for download, at that time please look for DRI*Windows7CA on your credit card billing statement.
You may see a pre-authorization on your credit card records, this is not a charge, it will drop off in time according to your bank’s policy regarding pre-authorizations.
LOOKING UP YOUR ORDER
1.Go to http://store.digitalriver.com/store/...isplayHelpPage You may also find other helpful information on this page.
2. Look up your order either through the order number or your account login information.

DOWNLOADABLE PRODUCTS
When your product is available for download, you may access it by looking up your order. When the order summary appears, click on the Download link next to the product name.

PHYSICAL PRODUCTS
You will receive a separate e-mail notification when your products have shipped.

Sincerely,
Digital River Windows 7 Offer Customer Service
Windows 7 CA Online Store - Student Registration

YOUR ORDER AND BILLING INFORMATION
Customer Number: [edited out]
Order Number: [edited out]
Order Date: October 22, 2009

[me]
[my address]

Shipping Address:
[my address]


Product SKU: GFC-01668
Product Name: Microsoft Windows 7 Home Premium Upgrade - 64 bit
Qty Ordered: 1
Amount: $39.99




SubTotal: $39.99
Shipping: $0.00


Tax: $0.00
Total: $39.99



Digital River Inc., is the authorized reseller and merchant providing e-commerce services for this store.

Privacy Policy
Windows 7 CA Online Store

Terms and Conditions
Windows 7 CA Online Store
My System SpecsSystem Spec
22 Oct 2009   #16
scubasteve

Win 7 Pro 64 Bit
 
 

Simple answer - it's not a corrupt download. Instead, it's a 64 bit installer that will not run on your current 32 bit OS.

Digital River should have been more careful to point out that the online download for the 64 bit OS would not be an ISO...but that would instead be a 64 bit program that will only run on a 64 bit OS.

No worries, as someone mentioned above, you can create an ISO from the files that are extracted. They extract fine. The error occurs after the extraction. The thread referenced above (and here) provides detailed instructions on how to create a bootable install disk from the "expandedSetup" folder that is created before the read-only error is displayed.

Make bootable iso from student d/l

If you don't feel like doing that, you can probably also just sit back and wait for Microsoft to kick digital river's butt to fix the issue before the press gets wind of this.
My System SpecsSystem Spec
22 Oct 2009   #17
willfromfreepor

Windows 7 Premium x64
 
 

Quote   Quote: Originally Posted by Adrian View Post
Quote   Quote: Originally Posted by willfromfreepor View Post
It would not uncheck for me either on Vista and XP. Downloading it again seemed to work. I was able to get the files to extract and get the .iso ready, but had to get to work. Can't wait to see if it will install! Good luck guys!
Welcome Will, please fill out your system specifications

Adrian
Done. Also, Windows 7 is now installed!
My System SpecsSystem Spec
23 Oct 2009   #18
Adrian

 

Quote   Quote: Originally Posted by willfromfreepor View Post
Quote   Quote: Originally Posted by Adrian View Post
Quote   Quote: Originally Posted by willfromfreepor View Post
It would not uncheck for me either on Vista and XP. Downloading it again seemed to work. I was able to get the files to extract and get the .iso ready, but had to get to work. Can't wait to see if it will install! Good luck guys!
Welcome Will, please fill out your system specifications

Adrian
Done. Also, Windows 7 is now installed!
Well done!
My System SpecsSystem Spec
23 Oct 2009   #19
frolix22

Windows 7 Professional x64 Service Pack 1
 
 

Wouldn't many of these problems never have occurred if digital river had made an ISO available for download?

I have finally ordered Windows 7 Professional 64-bit. I will download the file today or tomorrow and store it on my external hard drive but I think I am just going to wait for the disks to arrive before I attempt installation.
My System SpecsSystem Spec
23 Oct 2009   #20
Doubledown

XP Pro
 
 


I, like thousands of others, have been struggling through these same problems with the digital river upgrade. Spoke with Microsoft and am told it is in fact the issue with the 64 bit extractor on a 32 bit system. It seems as though the work around that is floating around, burning an iso from the extracted folder, works for many however my issue is that my files never full extract. From what I have found, the expandedsetup folder that is created for those who are able to burn the iso file is around 3 GB however; my folder is only 200mb. I tried the iso burn anyway with no luck. Anyone else in this boat? I just now got off the phone with Microsoft and it seems that their downloadable version you have the option to either download an iso file or the extractor type like Digital River. Microsoft just told me that if I do not want to wait for the disk from Digital River the only option is to return the product to Digital River as there is a 30 day trial for Windows 7 (which I am pretty sure returns or cancelations are "not" allowed per the student offer.) and then pay for a new license (full price of course) through Microsoft and choose the iso file. I would really just like to find a place that I can spend the hours downloading the already extracted folders or an iso that someone already created using the work around so I can get mine to work before waiting 3 weeks for my install disk. If I don’t find this I may just twist Microsoft's advise on themselves, as they have been ooooh so helpful, and order an upgrade version from their site, choose the iso download, install windows 7 using my student/digital river product key, and return the just purchased version to Microsoft with an unused product key using their "30 day trial". Any help from someone who is unable to extract all the files and make an iso, or really any other help or ideas would be greatly appreciated. Thanks
My System SpecsSystem Spec
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