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Windows 7: Factory setting recovery problem!

14 Oct 2013   #1

Windows 7 professional 32 bit
Factory setting recovery problem!


When I wanted to recover my window 7 professional to factory setting using Acer eRecovery Management, the recovery process doesn't complete, the eRecovery Management show Please wait... for hours and nothing change.

What's the problem, And How I can solve this problem?

My System SpecsSystem Spec
14 Oct 2013   #2

Microsoft Community Contributor Award Recipient


I would Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Hard Drive Diagnostic Procedure

information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create

Did you make the OEM manufacturer's Recovery Disks?

Factory setting recovery problem!-acer001-11.png

You can order Microsoft official OEM Recovery disks from your OEM manufacturer's website.
You can Order Acer recovery disks from here:
Acer | Recovery Media
Check in Accessories
or check the main web site.
Acer Worldwide - Select your local country or region

My System SpecsSystem Spec
14 Oct 2013   #3
Microsoft MVP


Can you still boot into WIndows to make your Recovery disks? Acer Support: Frequently Asked Questions list for Recovery media and Restoring a system to factory load

The Acer factory pre-installed Win7 is the worst possible install one can have of Win7 anyway, so I would do what most tech enthusiasts do to Clean Reinstall - Factory OEM Windows 7. Everything needed to get and keep a perfect install is in the blue link.
My System SpecsSystem Spec


 Factory setting recovery problem!

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