Error Unloading the Box

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  1. Posts : 6
    Windows Vista Business 32 bit
       #1

    Solved: Error Unloading the Box


    I have received the download files for the windows 7 upgrade from digital river, but when I run the main file it says unloading the box and then returns the following error message about 30% of the way through:

    ---------------------------
    Unloading the Box
    ---------------------------
    An error was encountered.

    Unspecified error
    ---------------------------
    OK
    ---------------------------

    How can I fix this? It happens every time. Is there anywhere else I can look?
    Last edited by Reactor5; 24 Oct 2009 at 12:37. Reason: Solved
      My Computer


  2. Posts : 3,028
    Windows 7 Ultimate (x64) SP1
       #2

    Reactor5 said:
    I have received the download files for the windows 7 upgrade from digital river, but when I run the main file it says unloading the box and then returns the following error message about 30% of the way through:

    ---------------------------
    Unloading the Box
    ---------------------------
    An error was encountered.

    Unspecified error
    ---------------------------
    OK
    ---------------------------

    How can I fix this? It happens every time. Is there anywhere else I can look?
    Welcome to the forums....
    A number of people have had a similar problem solved by downloading again
      My Computer


  3. Posts : 6
    Windows Vista Business 32 bit
    Thread Starter
       #3

    I've re-downloaded once, but once more surely can't hurt. I think the limit is 5 from what I've read. Thank you for your quick response! I'll update the thread with what I find.
      My Computer


  4. Posts : 6
    Windows Vista Business 32 bit
    Thread Starter
       #4

    Yeah, it still happens. What else can I try?
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    Reactor5 said:
    I have received the download files for the windows 7 upgrade from digital river, but when I run the main file it says unloading the box and then returns the following error message about 30% of the way through:

    ---------------------------
    Unloading the Box
    ---------------------------
    An error was encountered.

    Unspecified error
    ---------------------------
    OK
    ---------------------------

    How can I fix this? It happens every time. Is there anywhere else I can look?
    You need to re-download the files

    Ken
      My Computer


  6. Posts : 6
    Windows Vista Business 32 bit
    Thread Starter
       #6

    Again, I did re-download the files. This still happens.
      My Computer


  7. Posts : 2
    Windows XP
       #7

    I'm having the same exact problem. I've re downloaded the files 3 times just in case, and still, I receive that error.
      My Computer


  8. Posts : 28
    Windows 7 Professional 64-Bit
       #8

    If you are receving this problem at the end of extraction, and you got 64-bit from Digital River but you are attempting to extract the files on a 32-bit system, you will get a writing error. More info here:

    Make bootable iso from student d/l

    But if it happens during the middle of the extraction, I suspect it's a bad download or other problem.
      My Computer


  9. Posts : 6
    Windows Vista Business 32 bit
    Thread Starter
       #9

    Alright Calamachino, let's try and figure some commonalities out. What OS are you using? Are you downloading through a school firewall or other such device?
      My Computer


  10. Posts : 2
    Windows XP
       #10

    Reactor5 said:
    Alright Calamachino, let's try and figure some commonalities out. What OS are you using? Are you downloading through a school firewall or other such device?
    Hi, I'm using Windows XP Media Center Edition, version 2002, Service Pack 2. And I am upgrading to Windows 7 Professional Upgrade - 32 bit.

    I am not downloading through a firewall, unless there is one enabled on my Netgear router I am unaware of.
      My Computer


 
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