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Windows 7: Windows 7: A required cd/dvd drive device driver is missing

22 Oct 2013   #1
RhapsodyOfFire

32 bit Windows 7
 
 
Windows 7: A required cd/dvd drive device driver is missing

I try to install Windows 7 Home Premium on an ASUS G75VW notebook - Original OEM dvd which is tested ok on other computers - not a dvd disk issue and I get the annoying error:
Windows 7: A required cd/dvd drive device driver is missing



The notebook doesn't have a dvd drive - it was completely removed for some reason.
It has 4 USB 3.0 only ports. No usb 2.0 ports.
I use external cd/dvd drive. In BIOS I can make the drives working in IDE/AHCI/RAID. My issue is why Windows gives the same error regardless if I use AHCI/IDE setting from BIOS? Where is the logic in this? Also I see all the three hard disk drives on the notebook regardless of BIOS settings except trying RAID because the user don't use it (yes they are really three - 1 ssd and 2 hdd). I will try using the ahci drivers from ASUS and say did they helped.


My System SpecsSystem Spec
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22 Oct 2013   #2
gregrocker
Microsoft MVP

 

Probably an anomaly due to the external HD, very doubtful it really needs that driver. Keep the SATA controller set to AHCI in BIOS setup, set HDD first to boot.

Use the lastest official installer for your licensed version from Step 1, written to bootable flash stick with tool from Step2 of Clean Reinstall - Factory OEM Windows 7. Boot the Stick using the one-time BIOS Boot Menu key.

Stick with the steps in the tutorial to get and keep a perfect install. Delete all partitions during install using the Drive Options in Steps 7 and 8 of Clean Install Windows 7 to create and format new as you wish.

Put your network driver on the stick from the Asus Support Downloads webpage for your model PC so if the installer doesn't provide it you can install it to get online, enable Automatically deliver drivers via Windows Update (Step 3) then install all Important and Optional Windows UPdates, with reboots as required, until there are no more offered.

Once installed you can keep the flash stick bootable if needed for repairs. Just leave the seven installer folders untouched in the root of the stick. You can add/delete as many other files or applications as you want.
My System SpecsSystem Spec
23 Oct 2013   #3
RhapsodyOfFire

32 bit Windows 7
 
 

Man my comment got deleted because I clicked on solved instead of post quick reply and was expecting it to post!
In short problem solved by placing a sata dvd drive inside the notebook by removing the third hdd not needed for installation.
Unplugging and plugging to different port the usb dvd drive doesn't help and I suppose it is a bios issue because many people solve this exact problem with this exact trick but not in my cases. I've had the same problem using a usb pen drive for new installation and gregrocker I think your solution wouldn't help in my case. Wonder what is the solution if integrating the sata dvd isn't an option? Maybe usb 3.0 pen drive?
Edit: When I clicked on browse I didn't see the dvd letter/directory so it stops being detected for some reason in this screen. Also many times I had to wait 20-30 minutes at the phase when the setup is loading the partition/welcome screen of the installation but this didn't happened when I was using the integrated sata dvd drive so it could the be key to solving/explaining the problem.
My System SpecsSystem Spec
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 Windows 7: A required cd/dvd drive device driver is missing




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