Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows 7: A required cd/dvd drive device driver is missing

22 Oct 2013   #1

32 bit Windows 7
Windows 7: A required cd/dvd drive device driver is missing

I try to install Windows 7 Home Premium on an ASUS G75VW notebook - Original OEM dvd which is tested ok on other computers - not a dvd disk issue and I get the annoying error:
Windows 7: A required cd/dvd drive device driver is missing

The notebook doesn't have a dvd drive - it was completely removed for some reason.
It has 4 USB 3.0 only ports. No usb 2.0 ports.
I use external cd/dvd drive. In BIOS I can make the drives working in IDE/AHCI/RAID. My issue is why Windows gives the same error regardless if I use AHCI/IDE setting from BIOS? Where is the logic in this? Also I see all the three hard disk drives on the notebook regardless of BIOS settings except trying RAID because the user don't use it (yes they are really three - 1 ssd and 2 hdd). I will try using the ahci drivers from ASUS and say did they helped.

My System SpecsSystem Spec
22 Oct 2013   #2
Microsoft MVP


Probably an anomaly due to the external HD, very doubtful it really needs that driver. Keep the SATA controller set to AHCI in BIOS setup, set HDD first to boot.

Use the lastest official installer for your licensed version from Step 1, written to bootable flash stick with tool from Step2 of Clean Reinstall - Factory OEM Windows 7. Boot the Stick using the one-time BIOS Boot Menu key.

Stick with the steps in the tutorial to get and keep a perfect install. Delete all partitions during install using the Drive Options in Steps 7 and 8 of Clean Install Windows 7 to create and format new as you wish.

Put your network driver on the stick from the Asus Support Downloads webpage for your model PC so if the installer doesn't provide it you can install it to get online, enable Automatically deliver drivers via Windows Update (Step 3) then install all Important and Optional Windows UPdates, with reboots as required, until there are no more offered.

Once installed you can keep the flash stick bootable if needed for repairs. Just leave the seven installer folders untouched in the root of the stick. You can add/delete as many other files or applications as you want.
My System SpecsSystem Spec
23 Oct 2013   #3

32 bit Windows 7

Man my comment got deleted because I clicked on solved instead of post quick reply and was expecting it to post!
In short problem solved by placing a sata dvd drive inside the notebook by removing the third hdd not needed for installation.
Unplugging and plugging to different port the usb dvd drive doesn't help and I suppose it is a bios issue because many people solve this exact problem with this exact trick but not in my cases. I've had the same problem using a usb pen drive for new installation and gregrocker I think your solution wouldn't help in my case. Wonder what is the solution if integrating the sata dvd isn't an option? Maybe usb 3.0 pen drive?
Edit: When I clicked on browse I didn't see the dvd letter/directory so it stops being detected for some reason in this screen. Also many times I had to wait 20-30 minutes at the phase when the setup is loading the partition/welcome screen of the installation but this didn't happened when I was using the integrated sata dvd drive so it could the be key to solving/explaining the problem.
My System SpecsSystem Spec


 Windows 7: A required cd/dvd drive device driver is missing

Thread Tools

Similar help and support threads
Thread Forum
Windows 7 A required CD?DVD drive device driver is missing
I've tried formatting my HDD, disabled Secure Boot, Changed USB ports, tried my ISO on another PC with my USB DVD Drive and it worked fine, also tried downloading the USB Driver online and put on a seperate USB Drive with no Luck. I'm out of ideas so I wanted to come here for some help.
Installation & Setup
A required CD/DVD drive device driver is missing
Instead of a new thread I thought I would ask here as I get the same issue saying no CD/DVD drive. Doing diskpart/list disk shows that there are no disks available, even though I have 2 drives installed( 1 ssd/1 hdd). One currently has windows installed, and one is blank. I am basically trying...
Installation & Setup
Windows 7 Install A required CD/DVD drive device driver is missing.
I decided to test out the Windows 10 Technical preview but a program I need doesn't work with Win 10 TP. So I decided to attempt a factory reset however when I started the reset it took about 4 hours to do something I don't know what then I entered my BIOS to select the Windows 7 DVD as a boot...
Installation & Setup
Windows 7-load driver a required dvd drive device is missing
Hello, I have a Dell XPS , bought it 2 weeks ago , all good , but when I tried to re-install the nvidia graphics driver the windows crashed, and the boot system was down.Tried to fix it , couldnt , and I didnt make a backup either so I went for the format. At the moment the HDD is clean and when I...
Installation & Setup
A required CD/DVD drive device driver is missing.
hello people, i have the same problem with "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now. Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step." i...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:31.
Twitter Facebook Google+