Windows fresh installation issue Error Code 0x80072F8F


  1. Posts : 4
    64 home premium sp1
       #1

    Windows fresh installation issue Error Code 0x80072F8F


    Hi All,

    I'm hoping someone will be able to help!

    I believe I have a genuine copy of Windows 7 home premium as I've been using it without problems for the last year. I've recently installed a new gigabyte motherboard and i5 processor so decided to do a clean install of windows 7 using my original disk. It all installed okay but after a few days windows 7 expired and every time I've tried to activate by typing or phoning with my original product key I have been unsuccessful. It says a problem occurred when windows tried to activate, Error Code 0x80072F8F.

    I've also tried ligit check and got the following report using the diagnostic tool.

    Thanks in Advance

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-46GGD-QGJ8F-VW7P9
    Windows Product Key Hash: 3HBK1e5aZ3UJA5tON5m22RRWnWI=
    Windows Product ID: 00359-OEM-9827995-50578
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {B930CF05-F78B-4E73-B452-39FC452B3E51}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B930CF05-F78B-4E73-B452-39FC452B3E51}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VW7P9</PKey><PID>00359-OEM-9827995-50578</PID><PIDType>8</PIDType><SID>S-1-5-21-3141227386-91923958-1119079248</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F1</Version><SMBIOSVersion major="2" minor="7"/><Date>20121102000000.000000+000</Date></BIOS><HWID>F0FB3507018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-279-950578-02-2057-7601.0000-0042012
    Installation ID: 013155342262559383836171902176064206913194754941962826
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: VW7P9
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 04/01/2012 20:45:24
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072F8F
    HealthStatus: PASS
    Event Time Stamp: 1:4:2012 20:45
    WAT Activex: Registered
    WAT Admin Service: Registered
    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAQACAAAAAgABAAEAln2EqpS1cu6Y0NBa7haKmxC32NKJJ5Zj
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG
    SSDT SataRe SataTabl
    SSDT SataRe SataTabl
    SSDT SataRe SataTabl
    BGRT ALASKA A M I
      My Computer

  2.    #2

    It says this is an OEM copy of Win7. Did you buy an OEM retail copy or are you reinstalling Factory OEM?
      My Computer


  3. Posts : 4
    64 home premium sp1
    Thread Starter
       #3

    It's the original Dell copy I brought to install on my custom build last year?
      My Computer

  4.    #4

    To my iknowledge Dell only sells or provides OS software to install on Dells, not custom builds. What exactly did you buy? What does it say on the disk?
      My Computer


  5. Posts : 4
    64 home premium sp1
    Thread Starter
       #5

    It's a reinstallation DVD windows 7 premium SP1 64 bit.

    It installed fine on my non dell system when I originally brought it a year a go and don't understand why it won't work now.

    I've thought about buying a new product key off amazon but worried it won't work

    Thanks
    Attached Thumbnails Attached Thumbnails Windows fresh installation issue Error Code 0x80072F8F-image.jpg  
      My Computer


  6. Posts : 1,007
    Winndows 7 32 bit
       #6

    FINNDOG703 said:
    It's a reinstallation DVD windows 7 premium SP1 64 bit.

    It installed fine on my non dell system when I originally brought it a year a go and don't understand why it won't work now.

    I've thought about buying a new product key off amazon but worried it won't work

    Thanks
    Hi FINNDOG703,

    This seems to be the disk provided by us only. Was this disk provided for this system only or maybe some other dell system as well that you own.

    And if you use this disk it normally doesn't prompt you to enter the product key at the time of installation.

    Is the product key on the system is intact completely. Keep us posted with the results so we can advise you further.
      My Computer


  7. Posts : 4
    64 home premium sp1
    Thread Starter
       #7

    Hi Sandeep,

    I forgot to set the time on my pc after doing the hardware change. After I set the correct time windows 7 seems to be running okay although sometimes I still get the enter the product code screen occasionally comes up which I just close down. Updates are still being done so far so good.

    Cheers
      My Computer


  8. Posts : 1,007
    Winndows 7 32 bit
       #8

    FINNDOG703 said:
    Hi Sandeep,

    I forgot to set the time on my pc after doing the hardware change. After I set the correct time windows 7 seems to be running okay although sometimes I still get the enter the product code screen occasionally comes up which I just close down. Updates are still being done so far so good.

    Cheers
    Hi FINNDOG703,

    Please check the system at your convenience and let us know the results of the same. If you face similar issues then feel free to write to us.

    If you have any further queries, please feel free to contact us.
      My Computer


 

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