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Windows 7: certificate

25 Oct 2009   #11
longrob

Win7 Pro 64bit
 
 

Quote   Quote: Originally Posted by sup3rsprt View Post
Hmm. Yes that's the problem then.

Who issued you that certificate in the first place? Can you get another one?
Herein lies the exact problem I wanted to avoid in the first place. The cert was issued by a bank in a foreign country (for internet banking). The only way I can get a new one is that they send it to my address by physical mail (also in the foreign country). Not only is there no one at the address to receive it and send it to me, but I can't even contemplate the delay caused by having to fly to the other country to get it in person (let alone the cost of doing so).....

Is this a hopeless situation ?

I'm not much of an expert in these matters (as you can obviously deduce), but do you think it's possibe to recreate the cert ? I have the original "code" they sent me. When I installed it, I just had to click a button on their website, enter some login details and at some point enter the code they sent (which I still have). Is this code likely to be somethig that can only be used once and if I try to use it again, it will fail and possibly lock me out alltogether ? The only other solution I can contemplate is rolling back to winXP - the last thing I did before upgrading to win7 was to do a backup.

LR


My System SpecsSystem Spec
.
25 Oct 2009   #12
sup3rsprt

XP, Seven, 2008R2
 
 

Quote   Quote: Originally Posted by longrob View Post
the last thing I did before upgrading to win7 was to do a backup.
Smart man. :)

Yes, you could try to create a certificate at the website. Contact support first if possible.
My System SpecsSystem Spec
25 Oct 2009   #13
longrob

Win7 Pro 64bit
 
 

Quote   Quote: Originally Posted by sup3rsprt View Post
Quote   Quote: Originally Posted by longrob View Post
the last thing I did before upgrading to win7 was to do a backup.
Smart man. :)

Yes, try to create a certificate at the website.
You mean, don't restore the backup *yet* - try to recreate the cert first in win7 ?

What scares me to death about that is, if for some reason that doesn't work AND it also results in my login being locked out alltogether then restoring my XP backup will be fruitless too. I've spent about 48 hours upgrading to win7. If I go back to xp and *still* can't use the website, it will be complete debacle.

Obviously no one here can give me any guarantees, but is it plausible it's a "one-time-only" kind of thing ? It sounds a bit harsh as it would completely preclude someone upgrading their computer, and still being able to access the website, right ? I wouldn't put it past a bank to do that, but is there any *standard* ways that these things work ?

Thanks again
LR
My System SpecsSystem Spec
.

25 Oct 2009   #14
sup3rsprt

XP, Seven, 2008R2
 
 

I edited my message to say "contact support first if possible".

Normally you would have to get your certificate revoked in order to get issued a new one.
My System SpecsSystem Spec
25 Oct 2009   #15
longrob

Win7 Pro 64bit
 
 

OK, thanks for your replies.

It seems I'm faced with 2 choices:
1. Roll back to winXP.
2. Attempt to recreate the cert with this bank's website using the "code" they sent me before.

My fear is that if I try 2, and it fails I might be precluded from trying 1 .Meanwhile, the time I've invested in the upgrade makes me reticent to do 1 first. A connundrum.

Is it possible that this "code" they gave me a few months back is for "one-time-use" ? Would that be normal or not ? Given that I was unable to export the private key it would seem likely that it's not for one time use, otherwise it would mean anyone upgrading their PC would need to get a new cert. Or maybe that's the way these things normally work ?

Sorry, I realise I'm asking for speculation.

LR
My System SpecsSystem Spec
25 Oct 2009   #16
sup3rsprt

XP, Seven, 2008R2
 
 

It might be that when you first installed the certificate, you didn't mark the private key as exportable. It could explain why the option to export it was "grayed-out".

If you can't contact support or find any information on the site about getting a new cert, maybe rolling back to XP is the safest option.

If you create a new partition on your hard disk, you can install XP without having to completely wipe out your Windows 7 install.

Another option is to install something like Virtual PC and/or XP Mode. Running XP in a virtual machine will allow you to keep Windows 7 intact.
My System SpecsSystem Spec
25 Oct 2009   #17
longrob

Win7 Pro 64bit
 
 

Thanks again.

For Virtual PC and/or XP Mode, would I have to run them on this physical laptop ? I don't have enough free disc space and the laptop can't boot from an external USB drive. But I'm wondering if I might be able to run Virtual PC and/or XP Mode on a different machine alltogether, and restore my backup onto that ? I have access to several other PCs.

Many thanks for your help on this !

LR
My System SpecsSystem Spec
25 Oct 2009   #18
sup3rsprt

XP, Seven, 2008R2
 
 

What kind of format is your XP backup?

Quote   Quote: Originally Posted by longrob View Post
But I'm wondering if I might be able to run Virtual PC and/or XP Mode on a different machine alltogether, and restore my backup onto that ?
"XP Mode" requires Windows 7 and a processor with virtualization support. However it is still possible to use products like Virtual PC, VMWare, Virtualbox, etc. to run Virtual Machine within other operating systems and processors which do not support virtualization.
My System SpecsSystem Spec
25 Oct 2009   #19
longrob

Win7 Pro 64bit
 
 

Quote   Quote: Originally Posted by sup3rsprt View Post
What kind of format is your XP backup?

Quote   Quote: Originally Posted by longrob View Post
But I'm wondering if I might be able to run Virtual PC and/or XP Mode on a different machine alltogether, and restore my backup onto that ?
"XP Mode" requires Windows 7 and a processor with virtualization support. However it is still possible to use products like Virtual PC, VMWare, Virtualbox, etc. to run Virtual Machine within other operating systems and processors which do not support virtualization.
My XP backup was made with the XP (x64 SP2) backup utility to an external USB HDD. It's a full backup of the C: drive made a few days ago plus an incremental backup made just before with win7 upgrade. Both files have .bkf extensions.

I have an XP Pro and an XP Home PC available to me if necessary.

Thanks again...........
My System SpecsSystem Spec
25 Oct 2009   #20
sup3rsprt

XP, Seven, 2008R2
 
 

Well, the good news is that ntbackup certainly backed up your files. However I can't say how easy or difficult it will be to recover the private key.

Can you open .bkf files in Windows 7?
My System SpecsSystem Spec
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