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Windows 7: Windows 7 "A required CD/DVD drive device is missing".

07 Dec 2013   #11
Microsoft MVP


Once you replace HD run a Clean Reinstall - Factory OEM Windows 7

My System SpecsSystem Spec
09 Dec 2013   #12

Winndows 7 32 bit

Quote   Quote: Originally Posted by dafemele View Post
I know i have bad sectors in my hdd, so i will try to fix it in another pc, but let me try this dell video you sent me, thanks to all for the help, you reply really fast..

Know im completely sure i have a problem with my hdd, i recieved this when checking my disk for defects

error 2000-01 42
I looked out on the web, and found out that maybe my HDD is toasted, so now i have to or buy a new one, or try if i can fix it...
Hi dafemele,

As I thought, unfortunately harddrive is faulty and requires replacement. If you have a active warranty on the system then kindly send me your service tag on a private message and I would arrange for the replacement harddrive for you.

If not then check this link where you can find compatible parts for your system:

Dell Computer Parts & Upgrades | Dell

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
05 Feb 2014   #13

Windows 7 Home Basic x64

Thanks to all, i replaced my hard drive (run the DELL program in the BIOS to know if my pc is okay) and i had my hard drive got replaced, and could not install windows 7, i have tried to install it via usb with the official program by microsoft, and also had to try it on virtual machine, to work on my pc, i had to install ubuntu, i have run the same windows 7 image on virtual machine, and it worked, i used Virtualbox, and use the iso image to install it.

The thing is, it slows my pc to have two OS at the same time, i want to either dual boot, or leave just windows 7.

So i tried with another iso image, used the win7 official usb creator, and when i ran it on my pc, same error that i did not have a driver.

My conclusion is the installation method is wrong, or my DVDs used to create are cheap, burning process was too fast, bootable usb was not created correctly...

I need a method to install it that will work. Use a specificate (sorry, my english is not good enough) type of DVD to burn it, because mine were not that good, or what..

Please help me.. If you have any questions you would like to ask, i will answer...


found that i cannot create bootalbe 64BIT from a 32BIT pc, so i downloaded bootsect and trying again, wish me luck... i will edit if fails..
My System SpecsSystem Spec

05 Feb 2014   #14
Microsoft MVP


Back up your files, unplug all other HD's and peripherals,

Boot into BIOS setup, reset to defaults, save changes. If an EFI BIOS you'll need to decide if you want UEFI BIOS vs. Legacy BIOS. If UEFI follow these special steps for Install, otherwise enable Legacy BIOS or Compatibility Support Module to proceed with normal install:

Set DVD drive first to boot, HD second, set SATA controller to AHCI, Save changes and Exit.

Then boot into Windows 7 installer DVD or flash stick burned or written using tool and latest ISO for your licensed OS version here. I would use a fresh ISO written with tool in Step 2 as yours is in question.

At first installer screen Press Shift + F10, or enter System Recovery Options to open a Command Box, type:

SELECT DISK 0 (after confirming Windows 7 target HD #)

Next click Install Now, then Custom install to Clean Install Windows 7 to the partition you created. If it fails then report back at which step and the verbatim error message.

In addition read over these steps to understand the tools and methods which work best to get and maintain a perfect Clean Reinstall - Factory OEM Windows 7. The steps are the same for retail.

After install you can adjust partition size or Create new partitions for data, etc. in Disk Mgmt. You are creating the partition here for the purpose of wiping the HD and marking Active which overcomes certain install failures.
My System SpecsSystem Spec

 Windows 7 "A required CD/DVD drive device is missing".

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