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Windows 7: problems restoring machine back to factory settings

06 Jan 2014   #1
jaylaw17

windows 7
 
 
problems restoring machine back to factory settings

Hi I'm having trouble trying to restore my machine back to factory defaults. I have done this successfully on this machine twice before however this time its not working. I did everything as normal, f8, repair computer, chose the mesh recovery option to reset to factory settings. After about 15 minutes of it cleaning the hhard drive the system trestarted and gave me the swt up system for first time use screens. After going through all these my desktop loaded. However all my previius programs and folders were still there as was the problem with my network adapter driver (one of my reasons for restore)It has also caused my second hdd which was used as a storrage drive to disappear. Now when using f8 I get the usual menu however when I select repair computre it just boots straight to windows and if I select directory services resstore mode it takes me to safe mode. Please can someone help?


My System SpecsSystem Spec
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06 Jan 2014   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Please post screenshot of disk management.

You did see "system configuring services" and "first time bootup" or similar texts?
My System SpecsSystem Spec
06 Jan 2014   #3
jaylaw17

windows 7
 
 

I'm unable to get a screenshot at the moment. Where shoul I have seen those texts?
My System SpecsSystem Spec
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06 Jan 2014   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by jaylaw17 View Post
I'm unable to get a screenshot at the moment. Where shoul I have seen those texts?
Just want to know if it really did do a "factory restore". At least want to know if it did anything at all... a half restore for example.
My System SpecsSystem Spec
06 Jan 2014   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Why can't you make the screenshot and post?
Disk Management - Post a Screen Capture Image
My System SpecsSystem Spec
06 Jan 2014   #6
jaylaw17

windows 7
 
 

Not sure if it did a partial restore. There are new icon and programs etc like bullguard and mesh backup utility. I'm away from pc at the moment. I did have a look in disk management and that shows a few partitions labelled recovery.
My System SpecsSystem Spec
06 Jan 2014   #7
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Strange it did something. If it had failed it should have told you. And it should result in a corrupt state, or at least old stuff should be gone.

Anyway ... post screenshot of disk management when you're at machine. When will that be?

Has the recovery partition a drive letter? If so ... which drive letter?
My System SpecsSystem Spec
06 Jan 2014   #8
jaylaw17

windows 7
 
 

Just sorting a screenshot out now.
My System SpecsSystem Spec
06 Jan 2014   #9
jaylaw17

windows 7
 
 

https://skydrive.live.com/redir?resi...836858CA%21777

cant put the image in my post for some reason so heres a link.
My System SpecsSystem Spec
06 Jan 2014   #10
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Disk1 has a partition called Windows7. It's ACTIVE. It has the bootmanager and bootmenu. Windows7 is also on that partition. This partition is the only partition involved with the boot process.

The 12,5GB Partition is "Recovery Partition". Don't know how win7 determines that.

What is Disk0 partition 465GB? Can you assign drive letters to the 12,5GB and 465GB partition in disk management (at least temporary)? Drive Letter - Add, Change, or Remove in Windows
My System SpecsSystem Spec
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 problems restoring machine back to factory settings




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