Error message during install - device connected to computer

shootncut · 13 Mar 2014

Bought a 'ready to go' desktop from a computer seller online, without an operating system (they charge a lot for it).
changed boot priority from hd to cd drive in bios.
put in win 7 install disc i burned from an iso, and which on other computers seems to work normally, windows install welcome screen comes on.
it starts 'loading windows files', then a few seconds later this message comes on.

of course there is nothing connected to the computer, and i disabled boot from usb in bios for good measure.
thank you very much,
n

theog · 13 Mar 2014

I would return to the seller.

shootncut · 13 Mar 2014

really? doesn't look like some some bios or software fix?

RitualJman · 13 Mar 2014

I would return the computer to the seller you purchased from, for the reason that there is nothing connected to the computer like you said then there is a faulty peice of hardware and unless you purchased the computer under the knowing that there was a faulty peice of hardware then return it for a full refund.

RitualJman

shootncut · 13 Mar 2014

thank you, will do.
was sold as 'fully functional machine'.

RitualJman · 13 Mar 2014

shootncut said:

thank you, will do.
was sold as 'fully functional machine'.

Glad we could help point you in the right direction.

RitualJman

shootncut · 13 Mar 2014

there are two sata hard drives. i tried unplugging one at a time and restarting, same result.
both busted? seems odd.
and it can't be the cd rom if it started reading the windows files, correct?

RitualJman · 13 Mar 2014

If you can start the windows install from the disk then no the Optical drive is working fine

RitualJman

shootncut · 15 Mar 2014

thank you.
i've tried unhooking the two 160gb 3.5's an putting in an old 40gb 2.5 hd from a laptop with xp.
made bios default (f9) xp started normally, but neither usb mouse nor keyboard had power/worked (plugged into both front and back usb's).
so i installed win 7 on the same drive, put it back in the computer, but it got stuck right after window started loading.
i then put in a 500gb hd with windows 7 from a new laptop, but got same result. gets stuck and restart-loops seconds after windows starts loading.
computer has to go back, no doubt. of course seller is pulling the ole file-a-claim-with-carrier nonsense.
i'd just be really curious what this problem might be.

finally took it to a shop and they put in a new drive, working fine now...