New
#1
Black Screen w/Installation
I am trying to do an upgrade with a computer I previously had Vista Ultimate on. I choose to do a clean install and formatted the hard drive with the 7 installer. The installation begins normally, but when it reboots and says "Starting Windows" a black screen comes up. I am able to see the mouse cursor and mode it, but nothing else occurs. The hard drive light comes on periodically, but nothing happens even if I leave it sitting for several hours. If I restart the computer, it gives me the option to start in safe mode, then says 7 can not load in safe mode and reboots to the same black screen.
I have tried installing multiple times with the same result. I re-loaded Vista and tried to do an upgrade, but it tells me Vista Ultimate can not be upgraded to 7 Home Premium and I must do a clean install.
The upgrade advisor told me I should have no issues and Vista ran fine.
Any ideas what could be causing this black screen upon installation?
Thanks