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Windows 7: 64 bit False eligibility, or not?

29 Oct 2009   #1
Mike1011

Windows 7
 
 
64 bit False eligibility, or not?

Hi, I'm Mike.

I purchased a Dell Inpiron Laptop 1545 at the end of August this year. It had 1GB RAM, and Vista 32bit pre-installed.
I researched my laptop, and bought the max RAM it could handle. It now has 4GB RAM installed, although vista 32bit only recognised 2GB - a common problem as i have seen.
I recently purchased Windows 7 Home Premium Upgrade version, and wanted to upgrade to 64bit. I downloaded the windows 7 upgrade assisstant which said i was fine for the 64bit. However, when trying the 64 bit disc, the error message said the disc wasn't compatible. I have thus installed Windows 7 32bit, where it still only recognises 2GB of RAM.

Please help. I just want my laptop to recognise the the full 4GB, even without 64bit

Cheers
Mike


My System SpecsSystem Spec
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29 Oct 2009   #2
Lee

Win 7 Pro x64, VM Win XP, Win7 Pro Sandbox, Kubuntu 11
 
 

Hi Mike, and "Welcome to the Seven Forums."
As to your ram, 32 bit systems will only recognize 3.2 gigs; just the nature of the beast.

As to 64 bit OS. Did you buy the Win 7 OS through a Retailer or get it from Dell. As new as your unit is you should be able to get an upgrade to Win 7 through Dell. I looked into your laptop on the dell site, and they do offer this unit with both Vista or Win 7. Check with Dell about Win 7.
My System SpecsSystem Spec
29 Oct 2009   #3
Mike1011

Windows 7
 
 

I was eligible for Dell's program to upgrade to windows 7. However, as much i tried to enter my details and contact dell, it kept saying that i wasn't eligible/ or that my laptop wasn't on the system.
It's not a problem. I bought the windows 7 upgrade from Amazon.co.uk, and i don't think there's a problem with the copy. I just wanted the 64 bit OS disc to work, which it doesn't, but my laptop says that a 64bit OS should work. Weird, huh.
My System SpecsSystem Spec
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29 Oct 2009   #4
Lee

Win 7 Pro x64, VM Win XP, Win7 Pro Sandbox, Kubuntu 11
 
 

Yes it is weird, especially since Dell offers them with a Win 7 and Vista 64 bit OS. May be another member will come up with a solution (hopefully).
My System SpecsSystem Spec
29 Oct 2009   #5
DarkXeno

Windows 7 Ultimate x64 SP1
 
 

I would see if there is a firmware update for the laptop, then reset the bios to "factory" then boot off the 64bit disc and see if that works.
My System SpecsSystem Spec
29 Oct 2009   #6
Mike1011

Windows 7
 
 

I'm a pretty rookie computer-skilled guy, so could you guide me through installing firmware?
My System SpecsSystem Spec
29 Oct 2009   #7
DarkXeno

Windows 7 Ultimate x64 SP1
 
 

Most BIOS installs are rather easy just download the file and run it.
I used the info above to find the one on dells site

Drivers and Downloads

read this page before running it. I hope this helps.
Also make sure you are plugged into a power supply never do an update on battery.
My System SpecsSystem Spec
29 Oct 2009   #8
bobkn

Windows 7 Pro X64 SP1
 
 

Quote   Quote: Originally Posted by Mike1011 View Post
Hi, I'm Mike.

I purchased a Dell Inpiron Laptop 1545 at the end of August this year. It had 1GB RAM, and Vista 32bit pre-installed.
I researched my laptop, and bought the max RAM it could handle. It now has 4GB RAM installed, although vista 32bit only recognised 2GB - a common problem as i have seen.
I recently purchased Windows 7 Home Premium Upgrade version, and wanted to upgrade to 64bit. I downloaded the windows 7 upgrade assisstant which said i was fine for the 64bit. However, when trying the 64 bit disc, the error message said the disc wasn't compatible. I have thus installed Windows 7 32bit, where it still only recognises 2GB of RAM.

Please help. I just want my laptop to recognise the the full 4GB, even without 64bit

Cheers
Mike
Two things:

1) It isn't permitted to do an upgrade-in-place for a 32 bit OS to a 64 bit one. You can use an upgrade license, but only to do a custom (clean) install.

2) The 64 bit upgrade DVD won't launch from a 32 bit OS. You'll have to boot the laptop from it.

Incidentally: when you say that Win7 X86 only "recognizes" 2GB of RAM, precisely what do you mean? I'm not quite sure how it's reported in Win7, but Vista X86 (at least after SP1) reported the full 4GB, although the amount of RAM available to Windows was not changed. How much RAM is reported by the laptop's BIOS?
My System SpecsSystem Spec
29 Oct 2009   #9
Mike1011

Windows 7
 
 

Hi again

For DarkXeno: Just installed BIOS update. Went fine. Could you guide me through booting from the 64bit disc?
For Bobkn: Looking at my RAM usage, it says there is only 2GB available, when i installed 2x2GB RAM Modules a month ago, i.e. 4GB.
My System SpecsSystem Spec
29 Oct 2009   #10
wallyinnc

Windows 7 x64 finally!
 
 

Hi Mike, you need to set up your BIOS to boot from the DVD (usually under boot options). When you boot with the DVD in place there should be a message to press a key to boot from the DVD. That is all you should need to do to get it started.

I suspect you were trying to start the installation from within Vista, is that right?

Also, a 32bit system may indicate you have 4G but can only handle 3.2G (Win7 x86 will tell you exactly that). If neither Vista nor Win7 32 indicate you have 4G installed, check your BIOS for maximum amount of memory, there is sometimes a setting and it might be set ot 2G

Good luck and lte us know
My System SpecsSystem Spec
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 64 bit False eligibility, or not?




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