Toshiba Laptop A300 restarts during installation - it installs only XP

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  1. Posts : 6
    Windows 8.1

    Toshiba Laptop A300 restarts during installation - it installs only XP

    Hello everybody,
    I have a weird problem.The story is like that
    1.Laptop with vista cannot load Windows it RESTARTS at windows logo splash.

    2.Checked the disk with HDSentinel and found only 1 bad sector.

    3.Checked the Ram with memtest86+ (hirens's boot CD) and found no errors, all tests passed

    4.I bought a new hard drive scorpio black 500gb and I can only install windows XP....
    (i have also checked this drive with HDsentinel its 100% healthy)
    i cannot install win 7, vista, or win 8,
    When i try to install windows vista,7,or 8 the laptop restarts a couple of seconds after windows logo

    also from hiren' boot cd I can only boot to miniXP not Win7

    5. I have tried all the possible combinations with Ram resitting, i also putted new memory still the same.
    i have changed the Sata Controller Mode to AHCI and Compatibility Mode.

    6. I have cleaned ram dimms with isopropyl and also the motherboard.

    So what should i do now???any other solution??
    I have tried install with USB and DVD, it just restarts and i am sure the media is working properly cause they install to other pc normally. The model is satellite A300-20w and is toshiba has drivers for it for xp,vista and 7, so it can run win 7!

    any idea would be very helpful thanks in advance guys!
      My Computer

  2. Posts : 21,007
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

    Hello and welcome Alex first mate some system specs would be good
    System Info - See Your System Specs

    I am guessing it only supports a 32bit system so what are you trying to load (bit version) and also what media are you using to install from??
      My Computer

  3. Posts : 6
    Windows 8.1
    Thread Starter

    both the dvd i have and the usb contains multi versions of windows, the machine supports 32-64bit its a dual core anyway i ll try to post system info from hirens with minixp
      My Computer

  4. Posts : 6
    Windows 8.1
    Thread Starter

    unfortunately systeminfo cannot run from hirens.

    this is the laptop specs as toshiba provides them to their site i hope it helps

    Technology type : Intel® Centrino® processor technology featuring Intel® Core™2 Duo processor T6600, Intel® GM45 Express chipset and Intel® WiFi Link 5100
    clock speed : 2.20 GHz
    Front Side Bus : 800 MHz
    2nd level cache : 2 MB
    Operating System / Platform Windows Vista® Home Premium 32-bit Edition (pre-installed, Toshiba-HDD recovery)

    System memory standard : 4,096 (2,048 + 2,048) MB
    maximum expandability : 8,192 MB
    technology : DDR2 RAM (800 MHz)
    Hard disk capacity : 400 GB
    certification : S.M.A.R.T.
    drive rotation : 5,400 rpm
    DVD Super Multi drive (Double Layer) compatibility : CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-R, DVD-R(DL), DVD-RW, DVD+R, DVD+R(DL), DVD+RW, DVD-RAM
    maximum speed : Read: 24x CD-ROM, 8x DVD-ROM/ Write: 24x CD-R, 4x CD-RW, 10x HS CD-RW, 16x US CD-RW, 8x DVD-R, 6x DVD-R (Double Layer), 6x DVD-RW, 8x DVD+R, 6x DVD+R (Double Layer), 8x DVD+RW, 5x DVD-RAM
    type : DVD Super Multi (Double Layer) drive
    Display size : 15.4 "
    type : Toshiba TruBrite® WXGA+ TFT High Brightness display
    internal resolution : 1,400 x 900
    Graphics adapter type : ATI Mobility Radeon™ HD 3470 supporting HyperMemory™ technology
    memory amount : 256 MB dedicated VRAM (up to 2,046 MB total available graphics memory using HyperMemory™ technology with 4 GB system memory)
    memory type : GDDR2 (500 MHz) Video RAM (resp. Video RAM and system memory combined)
    connected bus : 16x PCI Express
    Internal video modes The following internal video modes are supported: :
    resolution : 1,440 x 900
    Max. external video modes max. resolution : 2,048 x 1,536
    max. refresh rate : 85 Hz
    non-interlaced resolution with max. refresh rate : 1,600 x 1,200
    Interfaces 1 × DC-in
    1 × external monitor
    1 × RJ-11
    1 × RJ-45
    1 × TV-out (S-video)
    1 × i.LINK® (IEEE 1394)
    1 × external microphone
    1 × headphone (stereo)
    1 × S/PDIF (optical) shared with headphone socket
    1 × integrated 1.3 Megapixels Web Camera with built-in microphone
    1 × 5-in-1 Bridge Media slot (supports SD™ Cards up to 16 GB, Memory Stick® up to 256 MB, Memory Stick Pro™ up to 2 GB, MultiMedia Card™ up to 2 GB and xD-Picture Card™ up to 2 GB)
    1 × HDMI-CEC (REGZA-Link) supporting 1080p signal format
    1 (shared with one USB port) × eSATA
    4 (Left 2, Right 2) × USB 2.0 (supporting USB Sleep-and-Charge)
    Expansion 2 × memory slots
    1 × Express Card™ slot
    Wireless communication Wireless Technology : Bluetooth®
    Version : 2.1 + EDR
    Compliancy : Wi-Fi™
    Network Support : 802.11a/g/Draft-N
    Manufacturer : Intel®
    Wireless Technology : Wireless LAN (802.11a/g/Draft-N)
    Version : Intel® WiFi Link 5100
    Wired communication topology : Fast Ethernet LAN
    speed : 10BASE-T/100BASE-TX
    topology : international V.90 modem (V.92 ready)
    speed : 56 Kbps data and 14.4 Kbps fax
    Sound system supported audio format : 24-bit stereo
    speakers : built-in Harman Kardon® stereo speakers
    manufacturer : Toshiba Bass Enhanced Sound System with Dolby® Sound Room™
    Keyboard Keys : 87
    Windows® keys : Yes
    Pointing device type : Touch Pad
    Battery technology : lithium-ion
    maximum life : currently no official Windows Vista® battery benchmark result available
    AC adapter input voltage : autosensing AC adapter (100/240 V) for worldwide usage
    output voltage : 19 V
    output current : 4.74 A
    Physical dimensions W x L x H : 362 x 267 x 34.5 (front) / 38.5 (rear) mm
    weight : starting at 2.72 kg
    Warranty 1-year international warranty. Upgrade your standard warranty with Toshiba warranty extension and uplift packs. Contact your nearest Toshiba Authorised Reseller for details.
    Bundled hardware AC adapter
    Bundled software Connectivity Doctor
    Dolby® Control Center
    Google Pack (Google Toolbar for Internet Explorer, Google Desktop, Picasa)
    HDMI Control Manager
    McAfee® Internet Security Suite - Toshiba Edition (includes free Internet updates for 30 days)
    Microsoft® Works, Microsoft® Office Home and Student 2007 (free 60-day trial)
    Toshiba Assist
    Toshiba Bluetooth® Monitor
    Toshiba Bluetooth® Stack
    Toshiba Camera Assistant Software
    Toshiba ConfigFree™
    Toshiba DVD Player
    Toshiba Disc Creator
    Toshiba Face Recognition
    Toshiba Recovery Disc Creator
    Toshiba Supervisor Password Utility
    Toshiba User's Manual
    Toshiba Value Added Package (Toshiba Power Saver, Toshiba Zooming Utility, Toshiba PC Diagnostic Tool, Toshiba Flash Cards, Toshiba Components Common Driver, Toshiba Accessibility, Toshiba Button Support)
    Toshiba utilities and drivers
    Ulead® DVD MovieFactory® for TOSHIBA
    Toshiba EasyMedia Bluetooth® 2.1 with EDR
    Built-in Web Camera & microphone
    Diversity Antenna
    Dolby® Sound Room™
    Easy Keys
    Google Pack (Google Toolbar for Internet Explorer, Google Desktop, Picasa)
    Harman Kardon® Stereo Speakers
    Integrated Bridge Media Adapter
    Internal HD 720p support
    McAfee® Internet Security Suite - Toshiba Edition
    Smart Display Support
    Toshiba ConfigFree™
    Toshiba Face Recognition
    Toshiba Flash Cards
    Toshiba TEMPRO Performance Tuning Service
    USB & USB/eSATA Sleep-and-Charge
    Wireless LAN (802.11a/b/g/ Draft-N)
    Security features HDD password on request
    Wireless LAN switch
    main battery pack (by sliding latch)
    main hard disk (by screw)
    main memory (by screw)
    slot for Kensington Cable Lock
    supervisor password
    user password
    Special features ENERGY STAR qualified computer
    Enhanced Intel® SpeedStep® Technology
    HD Audio supporting
    Multimedia Bar with 6 feather-touch Easy Keys (on/off function of white LED illuminated Touch Pad, Satellite logo and Easy Keys plus Rewind, Play, Stop, Forward, CD/DVD launcher)
    SM BIOS compliant
    integrated 1.3 Megapixels Web Camera for Video over IP
    integrated microphone for Voice over IP

    I also made a bios update...still nothing
    the question i have is why i can install win XP but not Vista, 7 or 8???
      My Computer

  5. Posts : 6
    Windows 8.1
    Thread Starter

    i just fund out that neither xp can be installed it reboots at 35min left while installing windows
      My Computer

  6.    #6

    I see a very long list that lacks the most important spec for a Toshba laptop, which is the model number! Hello?

    Why are you trying to install a bunch of different OS's on that PC? Do you own all of them?

    If it came with Vista then unless you own a Win7 license you should reinstall the OS version you already own on that PC: Vista ISO - Download and Create Installation DVD or USB

    If you own a copy of Win7 then follow Clean Reinstall - Factory OEM Windows 7 to do a perfect install and keep it that way.

    Use the fresh ISO's and tool to write to stick or DVD in tutorials for your licensed version only. During the booted install delete all partitions to create a new one for install.

    If it still fails install, work through these steps for Overcoming Windows 7 Installation Failures - Windows 7 Help Forums
      My Computer

  7. Posts : 21,007
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

    Thanks for that very long list mate and it could have been done by typing "msinfo32" (leave out the quotation marks) in the Start > command run window.
    Then all you needed to do was post the results. But in nay case do as Greg says.
      My Computer

  8. Posts : 562
    Windows 7 Ultimate x64

    2.Checked the disk with HDSentinel and found only 1 bad sector.

    Only one bad sector is more than enough to cause hang,freez,BSOD issues. The restart you experience might be probably caused by another hardware issue. I remember an issue with the motherboard of Satalite L 300 series laptops which cause exact similar issues explained by you.
      My Computer

  9. Posts : 6
    Windows 8.1
    Thread Starter

    as i told before before i am trying to install to a new hard drive i just bought (scorpio black 500gb)
    may i ask what kind of of motherboard problem it was?

    also the laptop is compatible with windows 7, since toshiba has drivers for win 7 for it online
      My Computer

  10. Posts : 562
    Windows 7 Ultimate x64

    may i ask what kind of of motherboard problem it was?
    I don't do chip level repair of motherboards so i am not sure what exact part might be faulty. We usually outsource chiplevel repair works to another firm which solely specialized on laptop repair works. If i recall correctly, reballing chipset with a BGA workstation was the fix. I have seen quiet a few Toshiba laptops with this exact issue ( random restarts when Windows working, restart in the middle of install etc ). The chiplevel repair experts was able to fix all of them.

    Your issue may not be the same. The issue i am talking about won't cause any blue screens usually - restarts will be almost spontaneous.
      My Computer

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