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#21
I'm screwed. Bringing it to Tiger Direct @ $100/hr.
Anyone?
I'm screwed. Bringing it to Tiger Direct @ $100/hr.
Anyone?
Can you test the card in another PC to see if it works?
Since you have 1 year tech support with any new hardware I would contact the card maker and have them walk you through troubleshooting which sets you up for possible RMA.
Warranty expired. Don't have another PC. Just an old laptop.
When did you get the 690 ? Why are you just putting it in now ?
Do you have any other pci-express video cards around ? To test the motherboard pci-express slot ?
Did you check the bios to see if there is any type of video option, maybe it`s trying to use the integrated video output that comes from the motherboard ( which you still haven`t tried )
But you said you can`t even see the BIOS
It can be switched from the integrated graphics to the pci-express graphics.
EVGA has very good support, maybe you should contact them
Another thing that comes to mind, in the past, when a cpu was not compatible, I would get no picture on the screen, none at all.
All you need to do is get that pc hooked to a monitor with an HDMI port, using the HDMI port from the motherboard, even an HD tv will work.
You are not screwed, most every computer parts company out there replaces their product with a brand new item, no questions asked, well except for Asus, they suck
Last edited by AddRAM; 25 Jul 2014 at 12:37.
Thanks the replies. I am not going to pursue this $2,500 mistake any further. Into the closet, gone. I've got no more money, TBH. Even to hire a taxi to get me to Tiger Direct where they could look at at.
Computer repair tech guy looked at it and says it's probably the used motherboard. He said the card is fine (whew!). So, now searching out a V-Deluxe alternative. Asus' model line is perplexing to say the least for the P8Z77 boards.
Unless you are sure that the "computer tech repair guy" thoroughly tested your motherboard then...
This is the second time this was suggested by AddRAM. Why don't you remove the 690 graphics card and try to get things running on the internal graphics first (remove the GTX690 graphics card). Your monitor appears to have DVI/VGA connectors so you probably need to get hold of a HDMI to DVI connector.
With the Dell monitor check that is either Auto Select or the appropriate input. If you don't have it set properly then you will have problems. On my Dell Ultrasharp monitor you go (Menu>Input Source>Auto Select).
This will take the 690 card out of the issue for the time being and help you see if everything else is ok, especially the motherboard.
I'd also download the motherboard manual if you haven't already.
Motherboards - P8Z77-V DELUXE - ASUS
If you have onboard graphics on the mobo then you should most definitely try running them. I'd assumed you had done so. Why would you not? It comes with your mobo. You were provided with a picture of where to plug it in!
If everything works fine without the card then you know its not your mobo but the card or the slot.