Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Start Up Failure

31 Oct 2009   #1

Windows 7
Start Up Failure


If anyone can help I would be grateful.

I purchased Windows 7 as a download and stored it on my PC (then running XP). I then peformed a clean install of Windows 7 on the PC replacing XP and for a while (couple of days) the machine booted up OK. Last night I downloaded iTunes and installed that and the PC seemed OK. I then attached an external hard drive and the whole thing fell apart. I have now removed all external devices from the PC and the boot up goes to the welcome screen where I get the following message:

'C:\Windows\System32\EXPLORERFRAME.dll is either not designed to run on Windows or contains an eror. Try installing the program again using the original installation disc or contact the software vendor.'

The welcome screen then disappears and i get a totally empty screen with a cursor.

I have tried the F8 options including restoring to prior to the iTunes installation but that doesn't help

I now have a catch 22 as (I assume) the software is on my hard disk but I can't access it because the PC isn't starting up.

This message is being posted fom my second (Vista) PC

Anybody have any suggestions.

I am not technically competent and don't know how to use the command prompt

My System SpecsSystem Spec
31 Oct 2009   #2

Windows 10 Pro x64 x3, Ubuntu

Hi David,

welcome to SevenForums :)

The best thing I can suggest here is to go into the command prompt from boot, (which I assume you have access to from your original post), and run the following command "sfc /scannow" (no Quotes), this will hopefully revert the damaged system file to the original state.

If you do not feel confident to do this yourself then you could try a repair install (assuming you have a disk) or you may need to contact a local IT proffessional

Repair Install
My System SpecsSystem Spec
31 Oct 2009   #3

Windows 7
start up success

thanks barman - now seems to be working OK

My System SpecsSystem Spec


 Start Up Failure

Thread Tools

Similar help and support threads
Thread Forum
Getting disk failure error when I start my Pc
Everytime I turn on my computer it would finish verifying DMI Pool Data and then Say Boot from CD : Disk Boot Failure, Insert System Disk and Press Enter My bios boot sequence devices First Boot Device: CDROM Second Boot Device: Hard Disk Third Boot Device: LS120 Boot Other Device: Disabled...
Hardware & Devices
Wont start due to setup failure
I am trying to upgrade from Vista Ultimate x86 to Windows 7 Ultimate x86. I get only so far into the installation when the setup reboots nothing happens it just says windows is starting only nothing happens. The four Microsoft dancing flags never appear. I've tried the startup repair tool. It says...
Installation & Setup
Start up failure
I built my PC in April, it was running fine until a few weeks ago. It began by starting up extremely slowly, it got to desktop and took about 10 minutes before it was functional (ie didn't freeze or lag for a few seconds between each action) Then it began to hang after displaying the windows...
BSOD Help and Support
Bad start to weekend - image failure
Hi guys, Not been on these forums long but have been reading all your advice and tutorials ahead of a W7 install this weekend. Intention was to follow barefoot kids advice and create a new partition to the left of my vista os on my c: and then install 7 to it and dual boot till I'm happy...
Backup and Restore
Failure to start after fresh install
I just put a new computer together with brand new hardware and after installing Windows 7 64bit, I get strange system corrupt errors when booting. It normally attempts to do a start up repair, which of course fails. Hardware: Intel Core i3 530 Intel BOXDH55TC mATX OCZ DDR3 2X2GB DDR3-1333...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:04.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App