Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Zone Alarm in registry interfering with installation

31 Oct 2009   #21
sup3rsprt

XP, Seven, 2008R2
 
 

Quote   Quote: Originally Posted by Alocasia View Post
So uninstall my AVG and then install the ZA, now Checkpoint, Internet Suite? Then I remove that and start again?
Yes, it's worth a try. Maybe the new version will clean out ZA for good. Or maybe it will allow the removal tool to work.


My System SpecsSystem Spec
.
31 Oct 2009   #22
Alocasia

Vista 64 bit but trying to install Win 7
 
 

Quote   Quote: Originally Posted by sup3rsprt View Post
Quote   Quote: Originally Posted by Alocasia View Post
So uninstall my AVG and then install the ZA, now Checkpoint, Internet Suite? Then I remove that and start again?
Yes, it's worth a try. Maybe the new version will clean out ZA for good. Or maybe it will allow the removal tool to work.
No go. Deleted it using Revo Uninstaller and the program itself. I cleaned out the registry, and those entries are still there. There are three of them.


Attached Thumbnails
Zone Alarm in registry interfering with installation-snap.jpg  
My System SpecsSystem Spec
31 Oct 2009   #23
sup3rsprt

XP, Seven, 2008R2
 
 

I see you've posted this question in ZA forums, which is good. Here is some info from the FAQ:

Quote:
7. Before upgrading to the Windows 7 operating system will there be anything a ZoneAlarm user needs to do?
  • ZoneAlarm 9 on Windows Vista: You will need to uninstall ZoneAlarm and install the Windows 7 compatible version of ZoneAlarm before upgrading to the official release of Windows 7.
  • ZoneAlarm 9 on Windows XP: You can upgrade to the official release of Windows 7 with your ZoneAlarm 9 product installed. You may update ZoneAlarm before or after you upgrade to Windows 7, but we recommend updating beforehand
  • Other ZoneAlarm users: If you are running a ZoneAlarm product that is older than ZoneAlarm 9, you will need to upgrade to the Windows 7 compatible version of ZoneAlarm before upgrading your operating system
My System SpecsSystem Spec
.

31 Oct 2009   #24
zBobG

XP SP3 32bit, Vista HP 64bit, Seven Pro 64bit
 
 
Manually Uninstall ZoneAlarm

Instructions to manually uninstall ZoneAlarm. These instructions are on the ZoneLabs help website, I had to do this on one computer and it did work while the official removal tool evidently did nothing and the uninstall shortcut would not even run. This was an earlier ZoneAlarm version than v9.
My System SpecsSystem Spec
31 Oct 2009   #25
Alocasia

Vista 64 bit but trying to install Win 7
 
 

Quote   Quote: Originally Posted by sup3rsprt View Post
I see you've posted this question in ZA forums, which is good. Here is some info from the FAQ:


Quote:
7. Before upgrading to the Windows 7 operating system will there be anything a ZoneAlarm user needs to do?
  • ZoneAlarm 9 on Windows Vista: You will need to uninstall ZoneAlarm and install the Windows 7 compatible version of ZoneAlarm before upgrading to the official release of Windows 7.
  • ZoneAlarm 9 on Windows XP: You can upgrade to the official release of Windows 7 with your ZoneAlarm 9 product installed. You may update ZoneAlarm before or after you upgrade to Windows 7, but we recommend updating beforehand
  • Other ZoneAlarm users: If you are running a ZoneAlarm product that is older than ZoneAlarm 9, you will need to upgrade to the Windows 7 compatible version of ZoneAlarm before upgrading your operating system
That would be fine if I had ZA 7, but I had no ZA at all. I even did a search for all the possible files it would have left behind, but there were none. I installed the newest version I could download before. I'm guessing it was 9 because it was the only one I could find. I wish I knew where those files came from in the registry.

I got this computer in Feb., not a huge fan of Vista I figured I'd leave it as it was and just use the Windows firewall. However, I did backup lots of stuff from my old XP computer except for anything in the registry and any of the OS. So it couldn't have come from there. But I'm also stuck with a folder on my desktop with 2 folders inside for Diskeeper that won't delete either. I know the right thing to do would be to back it all up and start clean, but I don't want to go thru reinstalling all my stuff that needs listings in the registry. I could probably call Dell, but they couldn't get rid of the empty folders on the desktop either, so I doubt they can clean the registry. This is so disappointing.
My System SpecsSystem Spec
01 Nov 2009   #26
Alocasia

Vista 64 bit but trying to install Win 7
 
 

Got it installed. Not sure how. It took a long time, but it's in. Now I have to deal with this terrible email program.

Thanks for the help guys. I appreciate it.
My System SpecsSystem Spec
01 Nov 2009   #27
Jonathan_King

Windows 7 Professional x64
 
 

Now, to marked this thread as solved, click on the red triangle above your post, and let the staff know.
My System SpecsSystem Spec
Reply

 Zone Alarm in registry interfering with installation




Thread Tools




Similar help and support threads
Thread Forum
Anyone tried Zone Alarm with Windows 7?
Anyone tried Zone Alarm with Windows 7? Versions 9.0.083.000 won't install on Windows 7 and there is an implication on the CheckPoint site that the version for Windows 7 will be called Zone Alarm 2010. Is this available yet?
System Security
Need Alternative for Zone Alarm
I have used Zone Alarm Security Suite for about ten years. Their yearly extention to keep the product current was only $9.95. Next year it will be $39.95 which is a pretty big jump. I am going to switch. Can some of you tell me a good product that would have Firewall, Anti-Spam, Anti-Virus, the...
System Security
Zone Alarm Installation in Windows 7
I upgraded my daughters computer from Vista to Windows 7. When installing the upgrade it said that Zone Alarm wasn't compatible or wouldn't work correctly. I tried to still upgrade but the installation wouldn't continue while Zone Alarm was installed. I uninstalled it and then tried to re-install...
System Security
Zone Alarm BSOD
Hello, Thought I would give the latest version of Zone Alarm a try with 7. Got the BSOD. This was version 9.2. Suppose to be compatible with 7. Any one else had this problem? I'm back with Online Armor with no problems. IE wouldn't load and froze. FF and GC worked fine. Glad to hear any...
System Security
MSE and Zone Alarm
I installed MSE the other day and right away had system hangs after boot. Went through the boot list and disabled things to troubleshoot. Disabled Zone Alarm True Vector and no problems. Once back online I searched for MSE problems and Zone Alarm was high on the listings. Seems MSE doesn't like ZA...
System Security
Zone Alarm Not Installing
Hi I just downloaded the zonealarm ver 9.1.007.002 for win 7 to my Acer 1810TZ that came with win 7 home premium pre-installed - not an upgrade from vista. Turned off my win firewall, after disconnecting the wireless, and got an error that I need to upgrade to SP1 for Vista and would ZA not...
System Security


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:44.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App