Zone Alarm in registry interfering with installation

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  1. Posts : 12
    Vista 64 bit but trying to install Win 7
       #1

    Zone Alarm in registry interfering with installation


    Trying to install Win 7, and all is well until it checks compatability, and it says I have to remove Zone Alarm.

    I don't remember ever installing Zone Alarm on this computer. I couldn't find any signs of it anywhere on the hard drive. I searched all over the web for different file names I should search for, but there are none on this computer....except when I run regedit, and under Legacy Dsvatant, there are two instances of Zone Alarm but I can't delete them. It won't allow me to remove them.

    Any ideas what I should do? Should I install Zone Alarm and then remove it? I've cleaned everything else out. Can't wait to get rid of Vista, and this is so frustrating.

    Thanks. I appreciate any help. I've been trying all day.
      My Computer


  2. Posts : 1,557
    XP, Seven, 2008R2
       #2

    google for zone alarm removal tool
      My Computer


  3. Posts : 13,354
    Windows 7 Professional x64
       #3

    Try backing up all your data, and doing a clean install.
      My Computer


  4. Posts : 12
    Vista 64 bit but trying to install Win 7
    Thread Starter
       #4

    sup3rsprt said:
    google for zone alarm removal tool
    Tried. It won't work because the program doesn't exist on my computer.

    Any idea if Registry Mechanic might be what's causing the problem? I think that's put out now by the ZA people.
      My Computer


  5. Posts : 12
    Vista 64 bit but trying to install Win 7
    Thread Starter
       #5

    Jonathan King said:
    Try backing up all your data, and doing a clean install.
    No clean install for me. I don't want to go that way. I backed up with NovaStor, but the Windows 7 Advisor tells me I have to buy the new update in order for it to work with 7. There's got to be a way to get rid of these two files.

    I just removed all of Registry Mechanic. I'll see if that maybe makes a difference.
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #6

    Alocasia said:
    Jonathan King said:
    Try backing up all your data, and doing a clean install.
    No clean install for me. I don't want to go that way. I backed up with NovaStor, but the Windows 7 Advisor tells me I have to buy the new update in order for it to work with 7. There's got to be a way to get rid of these two files.

    I just removed all of Registry Mechanic. I'll see if that maybe makes a difference.
    Have you tried using Easy Transfer?
      My Computer


  7. Posts : 12
    Vista 64 bit but trying to install Win 7
    Thread Starter
       #7

    Jonathan King said:
    Alocasia said:
    Jonathan King said:
    Try backing up all your data, and doing a clean install.
    No clean install for me. I don't want to go that way. I backed up with NovaStor, but the Windows 7 Advisor tells me I have to buy the new update in order for it to work with 7. There's got to be a way to get rid of these two files.

    I just removed all of Registry Mechanic. I'll see if that maybe makes a difference.
    Have you tried using Easy Transfer?
    Where would I transfer to?
      My Computer


  8. Posts : 13,354
    Windows 7 Professional x64
       #8

    another hard drive, if you have one. Anywhere with sufficient storage will work.
      My Computer


  9. Posts : 1,557
    XP, Seven, 2008R2
       #9

    Alocasia said:
    Tried. It won't work because the program doesn't exist on my computer
    Maybe try installing it and then uninstalling to clean things up.
      My Computer


  10. Posts : 13,354
    Windows 7 Professional x64
       #10

    I do not know if this will work, so others please confirm/deny this. Is it possible that he could save his Easy Transfer file to his desktop, do a clean install over the current installation, and then retrieve his file from Windows.old? It sounds possible, but is it advisable?
      My Computer


 
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