"Key is invalid for use in specified state" error


  1. nawavids
    Posts : 3
    Windows 7 home premium 64 bit
       New #1

    "Key is invalid for use in specified state" error


    I keep getting this error whenever I try to install a software, be that itunes, axcrypt or even some games like the sims 3.

    I've looked it up and everything guides me to a guide saying to delete an update called KB2918614 but after looking... I don't have that update installed. So what could be the cause for this error? None of the problematic softwares have been installed on this PC before so it's not a remnants of files causing the issue.

    Windows 7 64bit.
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  3. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #2

    Run Windows Update....are there any updates required to be installed?
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  4. nawavids
    Posts : 3
    Windows 7 home premium 64 bit
    Thread Starter
       New #3

    Required? No
    There are 3 optionals
    One for microsoft silverlight (KB2977218)
    one for ms security essentials kb2310138 (definition 1.185.877.0
    and one for razer inc - other hardware - Razer arctosa (that's my keyboard)
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  6. gregrocker
    Posts : 50,642
       New #4

    Seems to be a rare error.

    The only solution I find is here: https://discussions.apple.com/thread/6492235

    If that fails you can work through the Troubleshooting Steps for Windows 7 which checks over your install so thoroughly it often finds the problem, and you will learn a lot about your Win7.
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  7. nawavids
    Posts : 3
    Windows 7 home premium 64 bit
    Thread Starter
       New #5

    Did some of your post go missing? I assume you mean I should try installing those optional updates but I'm worried some of your post went missing because of how it seems to cut after "Rare e"

    Edit: Nvm saw your fixed post

    Edit 2: I'll have to use windows troubleshoot since I already saw that on itunes and itunes isn't the only software I'm having issues with
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