(Re-) Activate, or Flatten and Re-install?

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  1. Posts : 20
    Windows 7 Home Premium 64bit
    Thread Starter
       #21

    Drop Box


    I forgot to post the link to the Drop Box data.

    https://www.dropbox.com/sh/xd26hrn35...p7vzAXTga?dl=0
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #22

    Sometimes, I hate DropBox! It's one of the few share sites that doesn't support resume.

    I'll get back to you as soon as I can - shout if it's too long!
      My Computer


  3. Posts : 20
    Windows 7 Home Premium 64bit
    Thread Starter
       #23

    ZoneAlarm


    Because of a comment on this thread, I uninstalled ZoneAlarm, then tried to re-key Win 7.

    Quite frankly, it looked like a Firewall issue....I thought that ZA was blocking M$ from connecting back to my computer to diddle it in some manner or fashion.

    But....no luck. It failed identically.

    I re-installed ZA.

    The application event log indicated some sort of resource conflict with Dragon Naturally Speaking 12.5

    I wasn't using this software, so I uninstalled it.

    ZA is now re-scanning my system to see if any nastiness snuck in during the 10 minutes it was uninstalled.

    I haven't yet re-installed Dragon.

    I may yet just flatten this damn thing. I have Red Hat 7, and am contemplating installing that first, then running Win 7 in a virtual machine.

    According to my RedHat representative, Microsoft supports this, though I am unclear if specifically supports Windows 7. I do know it support Windows Advance Server 2008.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #24

    When you uninstalled ZA - did you also run their cleanup tool?

    If not, then you may as well not have bothered!

    Historically, ZA leaves a multitude of hooks into the system that can totally destroy the OS's ability to connect with almost anything. It's one reason why I stopped using it (or recommending it) back in 2004-ish.

    The Windows Firewall is sufficiently capable to be able to block most threats - and a lot less hassle (and has been since 2003, when activated properly).
      My Computer


  5. Posts : 20
    Windows 7 Home Premium 64bit
    Thread Starter
       #25

    ZoneAlarm-2


    No, I did not run their cleanup tool.

    But I will re-uninstall, run the cleanup, then try to re-activate.

    I'll post back here with the results.

    It just would not surprise me if it was a firewall issue.
      My Computer


  6. Posts : 20
    Windows 7 Home Premium 64bit
    Thread Starter
       #26

    Its not ZA


    I uninstalled ZA, ran their cleanup tool, then tried to re-authorize.

    Still the same problem exists.

    Do you want me to put the logs again out on dropbox?
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #27

    I only need a fresh MGADiag report - after you've attempted validation at www.microsoft.com/genuine/validate using Internet Explorer, if/when it fails, go to www.microsoft.com/genuine/diag and see what that has to say.
      My Computer


  8. Posts : 20
    Windows 7 Home Premium 64bit
    Thread Starter
       #28

    Gee isn't it original


    The Genuine Microsoft Software website says that I'm not running IE, Firefox or Netscape browsers. Yet the help-->about says that I'm running IE 11.

    I re-tried it with Firefox. Here's the result.

    Code:
    Genuine Microsoft Software – Diagnostic Site
    What is the purpose of this site?
    
    These diagnostic pages will help you ensure that your Mozilla Firefox Web browser (1.0.5 or later) settings are configured properly to see images and run scripts.
    Genuine Microsoft Software Diagnostic Results
    Passed 	Active scripting allowed
    Passed 	Display images enabled
    Passed 	Computer time and date correct
    Passed 	Cookies enabled
    There is a new MCADiag file in the drop box. It does not seem to have changed from the previous.
      My Computer


  9. Posts : 5,642
    Windows 10 Pro (x64)
       #29

    I think one should ask this. Did you buy an OEM version of Windows from Newegg or the like. Or did you buy a retail version? If you bought an OEM version then you need to call Microsoft because the key is tied to the motherboard, swapping it out invalidates your current license.

    Anyways you can easily fix it by giving Microsoft a call and they will clear your OEM key for use on the new motherboard.
      My Computer


  10. Posts : 20
    Windows 7 Home Premium 64bit
    Thread Starter
       #30

    Retail Version


    This is what I don't understand. The version that I purchased, and am trying to activate, is the normal, retail version of Windows 7. The version I installed at the beginning, and the one I am trying to validate, is the normal retail version of Windows Home Premium 64 Bit.

    However, when I look at the key under Start-->Computer-->Properties, it shows this product key: 00359-OEM-8703917-84XXX

    I have NO idea how this product key appeared. Its possible that this is the result of some sort of virus but Google can't find it. Malwarebytes and ZA virus scan do not detect anything either.

    I understand the differences between OEM and retail versions of the software. I purchased, and am trying to validate the retail version. It won't let me.
      My Computer


 
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