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Windows 7: uefi ssd USB windows 7 x64 ultimate install error 0xc000000d

24 Nov 2014   #21


Have you called the PC's tech support which is included for the first year and should be able to tell you how Win7 can be installed. If they say Win7 is not supported (an old tired line since we've gotten it installed on every other make/model except this one) and don't have a convincing reason, try to probe them for how to install any other OS which may reveal the setting change needed, or lack of one.

By now we've dealt with just about every make/model here and UEFI. This remains the only one I can recall we weren't able to help install to UEFI or at least Bypass UEFI to Install WIn7.

Since we quite rigorously went through the settings to some annoyance by the OP, which is nearly impossible to do and not attempted anywhere else on the web that I've seen in such detail, let's assume yours are the exact same as you say and you also have checked for any recent UEFI firmware update which are quite frequent on these BIOS' for exactly this reason.

One question that was not answered was when I asked about the backup fail-safe method that has always worked when UEFI won't cooperate in the past, which is to Bypass UEFI to Install WIn7. The OP asked how he can do this when he can't even reach the install screen, yet the steps can in fact be completed without the WIn7 installer booting by using Partition Wizard to Wipe Disk - Video Help. which clears all boot code and allows converting the drive to MBR: How to Convert MBR Disk to GPT Disk | MiniTool Partition Wizard Tutorial.

The may force the installer to boot as a Legacy device with the CSM setting in BIOS, and Secure Boot disabled. If not you can try booting disk or stick as a UEFI device to see if it will install to UEFI. Either way you'll need to wipe the drive first to convert over to the other GPT/MBR format.

Be sure to make your Recovery Disks so you have a path back to Windows 8.

As always we will stick with this until Win7 is successfully installed as we've done for tens of thousands of others with a nearly perfect record of success. Had the OP continued to work with us we would have tried at even more things that have worked in the past, including and up to contacting the maker to help determine what the exact problem is - which hopefully you can now continue to do if we don't hear back from OP.

My System SpecsSystem Spec
25 Nov 2014   #22

Win7 Pro 64bit

I've talked to the Dell techs at least twice and tried to get them to help to no avail (not fun and a big time suck for being parked on hold for more than half hour). I'm using a different drive so I don't wipe the original and have converted to GPT using DiskPart (from ext. drive connected to a different machine). There is no option for CSM in the BIOS, Secure Boot is disabled. I completely redid the USB drive as described with DiskPart and copied over the files from a Win 7 DVD and went on to do as described if using a 64bit version (which I am), e.g. copying the efi\microsoft\boot folder up a level etc. etc. etc. Nothing has worked. I still get the same Windows Boot Manager error as shown in the screen shot from "SoFrustrated" ....... I guess that makes two of us
My System SpecsSystem Spec
25 Nov 2014   #23


Just because manual writing of UEFI flash stick tends to fail regularly for variable reasons, eliminate those variables by using Option One from UEFI Bootable USB Flash Drive - Create in Windows which most always works.

If its not the installer then it's likely the BIOS settings since the HD isn't even being accessed yet.

Why don't you ask Dell Support supervisor to explain in the top search result for that Dell model on the top tech forums on the web why there is no compatibility settings for that model, making it useless to anyone who doesn't want Windows 8 which 87% of consumers have made clear they don't want. You could even chat with the supervisor and link him to this thread and this post for him to reply for us via you.

You might consider trying a Clean Install Windows 10 Technical Preview which even though it is pre-beta is quite stable and clearly the logical successor to Win7. In fact I haven't been back to Win7 for nearly two months after installing it in a Dual Boot.
My System SpecsSystem Spec

25 Nov 2014   #24

Win7 Pro 64bit

I have already used the "Rufus" method also to no avail. I'm not sure when the last time you stayed on the line for over an hour discussing issues with someone from India or from any other country is but it isn't pleasant time spent. This has been the most frustrating machine because I am stubborn and have always plugged through this stuff but this time it may have me beat. I continue to get the same error:
The Boot Configuration for your PC is missing or contains errors.
Error code: 0xc000000f
My System SpecsSystem Spec
25 Nov 2014   #25


I understand your frustration as I've experienced it myself. So I was offering you the chance to air your experience with the Dell Supervisor on the top tech forums on the web, which will be viewed by countless readers including those most affected by this issue who find it at the top of the search results.

The error means its attempting to boot the HD and not the disk or flash stick. Are you pressing the F12 key at boot to attempt to trigger the flash stick? Windows 8 Boot issue Error: 0xc000000f - Microsoft Community

Can you try burning the confirmed ISO download to disk to try it to compare?

Again trigger these to boot using the F12 key. Does it offer a UEFI verison of the flash stick or disk to boot? Without CSM settings, normally the only way to choose Legacy mode is to choose the non-UEFI version of the disk or stick to boot in the F12 Boot Menu. At this point try UEFI first if available, then Legacy if that fails.
My System SpecsSystem Spec
25 Nov 2014   #26

Win7 Pro 64bit

I don't have a particular Dell supervisor nor would I call him/her out on this. The error that I posted was not correct I thought that was it and grabbed the text from a different forum for times sake. the actual error upon attempting to boot with the USB is the same as SoFrustrated received:

I've tried at least three different ISO files for Win 7, all with the same message. It doesn't offer a UEFI version of the flash stick only the USB and the boot from IPv4 and IPv6 as shown in SoFrustrated message:

When I use the DVD version to install from an external DVD it looks more promising in that it gets up through a very short bit of a loading Windows until it hangs at a screen that says Dell ...Starting Windows with a thick red line across the top of the screen. I've done this so many times I can't count. I think this is a lost cause as it has no option for CSM or Legacy mode.
My System SpecsSystem Spec
25 Nov 2014   #27


There is a BIOS update from Sept 30, shortly after complaints were posted to Dell Forums in early Sept. Do you have it installed? Check BIOS setup for version number. Download here: Product Support | Dell US

If you're unwilling to ask for a supervisor at tech support to see if they can elevate this as a known issue on the model, perhaps someone else will do it who gets stuck with this.

Another thing to try as a last resort is to move the hard drive to another PC, install Win7 on it and then SysPrep to move HD to another computer so that when moved back to the problem PC it will start up like a new install and already be adjusted for different hardware.

An alternative is to Clean Install Windows 10 Technical Preview which although pre-beta is remarkably stable enough I have been running it for over a month on my primary PC. It is based on Windows 8 so may install outright, although it has a normal Start Menu, is faster than Win7 and destined to be its logical successor within the next year. It would be preferable to Windows 8 if you keep the PC.

For those who find themselves with this problem model, keep checking the model's Support Downloads webpage for a newer BIOS update and then probing the BIOS settings, make your unhappiness known to Dell's Tech Support supervisor and forums.
My System SpecsSystem Spec
25 Nov 2014   #28

Win7 Pro 64bit

I do have the latest Bios (version 6), I even rolled back to an earlier to try that and then back again to the latest. To your quote of "If you're unwilling to ask for a supervisor at tech support to see if they can elevate this as a known issue on the model, then you're not doing due diligence. This is what I would do if I had that model to know I'd done everything possible." I think I have done as much as possible with this. I actually have a family and to be on the phone with a tech support from India trying to plead my case that they allow a few that want to roll back to Windows 7 on this particular machine is not in the cards .... nor would it go anywhere. I have spent hours upon hours after the kids have gone to bed pouring over this machine to get it back to Win 7. I believe I have done due diligence on this and then some. I don't have tens of hours more to spend on the Sysprep method nor do I intend on going the Windows 10 route.
My System SpecsSystem Spec
15 Dec 2014   #29

Windows 8.1

Wish I'd found this thread sooner. Just wasted an entire Sunday (like 12 hours) trying to roll my Inspiron 20 back to Windows 7 so I can have Windows Media Center and use it as a TV.

I'm convinced this computer is a total piece of (noun of your choice). But what should I expect? It was like $300 bucks. I'm tossing this baby in the dumpster, unless someone comes across a solution.
My System SpecsSystem Spec
09 Mar 2015   #30

Windows 8.1 64-bit

Quote   Quote: Originally Posted by gregrocker View Post
...Another thing to try as a last resort is to move the hard drive to another PC, install Win7 on it ...
This doesn't work, either. I installed an SSD and 8.1 no problem with the intent of re-purposing the original drive to a windows 7 laptop. The laptop's BIOS, however, will not even see the drive. And if I put it in a Linux system, I get I/O errors reading the drive from gparted. I was able to get drive info from hdparm, and I tried to secure erase it, but it should've taken an hour or so to finish, and instead returned the command prompt after a few seconds. So, I'm assuming I/O error, but I will try again.

I really get the whole secure boot concept - you want windows to stay on one machine. But crippling the BIOS like that so you can't legacy boot hardware that you've paid for and use it in another system with another OS is straight up thievery.

I've sold 2 of these having installed SSD's in them, but now I'm stuck with 2 brand new worthless hard drives at least until I have another UEFI system come in where I can set them to legacy boot.

I'm extremely disappointed with Dell about this, and the next AIO I sell will be an HP.
My System SpecsSystem Spec

 uefi ssd USB windows 7 x64 ultimate install error 0xc000000d

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