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#31
I explained to reboot and tap F12 to choose Dell Diagnostics, see if it will run to completion and what it says about your hardware.
Then repeat and look for Utility Partition to see if it has more Diagnostics choices to run.
If either or both run then you'll want to save the utility partition. Look at it now in Disk Mgmt so you know where it will be when you are doing the reinstall and using the Drive Options in Steps 7/8 of Clean Install Windows 7 to delete partitions and create new one(s) in their place.