New
#1
User admin account preventing installation of software
When I attempt to install an update or new software, I get a popbox requesting admin approval from the admin user account I created. But when I enter the admin password I get a wrong user/password error. So I left that standard user account (used by our sons) and tried to login to the admin account directly, but I get the same error.
It isn't a password mistake that's been the same for years.
Short of reinstalling Windows 7 can I remove that admin account or reset the password? Maybe from a prompt?
I'm not very familar with Windows 7. It's Home Premium 64-bit.
Any ideas would be greatly appreciated!!