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Windows 7: Win7 Ult sp1 install error, missing manifests

20 Nov 2014   #1

Windows 7 Ultimate x64
Win7 Ult sp1 install error, missing manifests


I've pasted the checkSUR log info from my Dell XPS420 after recently trying to update my Win 7 Ult x64 install to SP1. All other updates install fine, but SP1 does not. I get error 80073712.

The log seems to indicate that there are 4 manifest files that are either or corrupt. I've been trying to find fresh copies of the files.

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2014-11-19 07:45
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.21838_none_15ab0976cd2a3ebe.manifest amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.21838_none_15ab0976cd2a3ebe
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.17633_none_151c6953b411231a.manifest amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.17633_none_151c6953b411231a
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.17633_none_1f7113a5e871e515.manifest wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.17633_none_1f7113a5e871e515
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.21838_none_1fffb3c9018b00b9.manifest wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7600.21838_none_1fffb3c9018b00b9
Seconds executed: 460
Found 4 errors
CSI Manifest All Zeros Total count: 4
Unavailable repair files:


I've been trying to find the 4 missing manifest files, but I've been unsuccessful.

I've been trying to fix my problem using the following guidelines, but the listed files are no where to be found. I checked on the install DVD by going through the mounting procedure listed in the guidelines but the files weren't listed. I also checked Windows.old to see if the files were in there and they weren't. Unfortunately I don't know of another computer that is running Win 7 Ult x64 in order to see if the files are available. Here is the link to the guidelines I've been following:

Advanced guidelines for diagnosing and fixing servicing corruption

Any help or further direction that you can provide in order for me to fix the problem, find the manifest files, etc... would be totally helpful.


My System SpecsSystem Spec
20 Nov 2014   #2
Microsoft MVP


My System SpecsSystem Spec

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