A couple of issues - Windows Update / Repair install 'canceled' long

NoelDP · 12 Dec 2014

Sorry about that. .. been a very busy week.
Back when I can string two thoughts together.

lrw · 12 Dec 2014

No worries, mate! Just glad you are still on the case!

Cheers,
Lrw

lrw · 05 Jan 2015

I wonder if Noel or anyone else can take another shot at this problem? Still getting the same error 80070002 when trying to run windows search for updates.

Regards,
Lrw

lrw · 05 Jan 2015

I ran the Windows Update Readiness tool and see this in the CheckSUR.log:

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-01-05 10:48

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Payload File Missing    0x00000000    prnca00z.inf    amd64_prnca00z.inf_31bf3856ad364e35_6.1.7600.16385_none_ea189c313845a10e    

Summary:
Seconds executed: 646
 Found 1 errors
  CSI Payload File Missing Total count: 1

Is there anywhere that I can get the needed file? Is it on the install disk for Windows 7 or downloadable from somewhere? Or is there something else I need to look at first?

Regards,
Lrw

Layback Bear · 05 Jan 2015

Hang in there lrw I'm looking for help because this is way over my pay grade.

NoelDP · 05 Jan 2015

Sorry about that - you seem to have fallen off my ToDo list

I think the best thing to do is probably start from scratch again - almost.

Please run another SFC /SCANNOW and post the new CBS.log file created - also post a new copy of the COMPONENTS file

lrw · 05 Jan 2015

Hi Noel, It turns out that I was away for most of the Holidays anyway but hopefully we can get to the bottom of this.

I'll get a new sfcscan done ASAP and post the results.

Best Regards,
Lrw

lrw · 05 Jan 2015

NoelDP said:

Sorry about that - you seem to have fallen off my ToDo list

I think the best thing to do is probably start from scratch again - almost.

Please run another SFC /SCANNOW and post the new CBS.log file created - also post a new copy of the COMPONENTS file

Here's my CBS.log

And my COMPONENTS file zipped

Best Regards,
Lrw

lrw · 11 Jan 2015

Bump?

NoelDP · 11 Jan 2015

Sorry - here's the operative error from the CBS log...

Code:

2015-01-05 16:12:49, Error                 CSI    00000004 (F) STATUS_OBJECT_NAME_NOT_FOUND #63046# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xf8ea90->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[217]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_microsoft-windows-p..-localspl-licensing_31bf386ad364e5_none_05bb766c7c3a33fa\v!6.17600.1685"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 16312880 (0x00f8ea30))[gle=0xd0000034]

Unfortunately, my limited repair skills within the registry aren't sufficient - I can clear the immediate error, but there's significant corruption at lower levels than I fell happy attempting.

This means that your only real recourse is to a repair install.