Can't get past a black screen during installation

gregrocker · 06 Nov 2009

How did that work to "just keep hitting buttons out of frustration" in the Navy jet cockpit?

In the future, your retail purchase of Win7 includes MS excellent tech support which has catalogued of all of these problems to get to the fix without guessing.

gregrocker · 06 Nov 2009

billyF14 said:

To the guy who said, unplug your graphics card and use onboard graphics, what would you suggest I plug my display in to if I remove the graphics card?

The onboard graphics, if you have it.

DocBrown · 06 Nov 2009

Good job billyF14,

Being a Microsoft Beta tester for over ten years, I see the hareware manufacturers not getting updated drivers out fast enought to go with the new OS.

When I first read your post I suspected something to do with video.

I hope the rest of your Win7 experience goes much smoother.

" Doc "

Dave76 · 06 Nov 2009

Glad that you got the installation completed.

billyF14 said:

FINALLY! Got the upgrade to install. What did I do? I have no idea. I just kept hitting buttons on my keyboard and mouse, out of frustration, then the mouse suddenly appeared. I waited for more to happen for 10 minutes and when nothing did, I rebooted and selected safe mode with networking.
Based on all the other posts, I assumed my video driver was the problem, so I downloaded the latest ATI drivers. They would not install in safe mode so I rebooted again and the system came up. I installed the updated drivers and now I'm finally, FINALLY up and running.
This is terrible people. Fixing Windows should not be a random occurance. As a former Navy Test Pilot, Engineer and very well adept at working the PC, this should not be that hard.
Feel free to give me the obligatory, "gee, sorry you had a hard time" reply. It won't help. Do a better job and preparing your software for deployment.
I'm a techie who likes to upgrade and I'm sorely disappointed.

I hope that you know this forum or the people here are not associated with Microsoft.

This is an independent forum where other Windows users volunteer their time to help, anyone who asks, with any issues involving Windows 7.

billyF14 · 06 Nov 2009

Thanks Doc. I've always been a Windows fan because I could always find a way to do what I wanted. This was a bit frustrating for someone who's got lots of patience.

And banging on the buttons WAS a frequent troubleshooting technique in Navy fighters, particularly when you're in a '70's technology airplane with less power than a commodore 64.

Tews · 06 Nov 2009

Ive patched up more than a few Navy pilots who couldn't push them buttons fast enough... Im glad that you werent one of them and glad that you got Windows 7 up and running.... check six....