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Windows 7: Can't get past a black screen during installation

05 Nov 2009   #1
billyF14

Windows Vista 64
 
 
Can't get past a black screen during installation

Installing Windows 7 64 bit over Vista Ultimate 64 (clean install). When I get to the point where the PC is starting Windows for the first time, I get the splash screen that says, starting windows, the screen goes black, the hard drive churns for a while then stops but I never get a display. No cursor, no functions, nothing.
I tried ctrl+alt+del, nothing,
pressing various keys nothing.

When I restart the computer i get the prompt to start in a different mode. I try safe mode and the PC tells me it can't finalize setup in safe mode and prompts to restart.
If I let the computer sit (overnight), it just goes to sleep.
\
I'm stuck.


My System SpecsSystem Spec
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05 Nov 2009   #2
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

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My System SpecsSystem Spec
05 Nov 2009   #3
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

billyF14,


Did you find any hints, tips, or suggestions from our SevenForums reading material ?

" Doc "
My System SpecsSystem Spec
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05 Nov 2009   #4
billyF14

Windows Vista 64
 
 

i checked but didn't find anything that will get me past the blackness. Windows installation won't let me boot in safe mode so I can't try any of the suggested fixes, particularly the ones related to driver installations.
My System SpecsSystem Spec
05 Nov 2009   #5
billyF14

Windows Vista 64
 
 

OK, looking at all the other posts on similar issues, it looks like I should try pulling out most of my RAM, even though the computer worked 4.0 before attempting the upgrade.
I'll try this when I get home tonight but I'm a little miffed to have to take such a step just to upgrade my OS. Didn't MS know about this before the release?
My System SpecsSystem Spec
05 Nov 2009   #6
billyF14

Windows Vista 64
 
 

Well, that didn't work. I pulled out all the RAM sticks except one (2 MB remaining in the PC). Didn't help.
So, I reformatted the hard drive, reinstalled windows Vista Ultimate 64 bit and now I'm reinstalling Windows 7.
This is the absolute worst I've ever dealt with trying to upgrade Windows. I participated in the RC program, I know what I'm doing with a PC. I try everything several times to ensure repeatability and validate the error before I cry foul. After a while of experimenting I can usually find a work around to get things to work the way I want to, but this is ridiculous. Now I'm just wasting more and more of my time trying to get Windows 7 to work.
here's what I know, Windows is running but the display is BLACK with no mouse cursor, no display whatsoever. I know Windows is running because if I push a button on the mouse or keyboard, the hard drive light flickers. CRTL+ALT+DEL doesn't do anything and I can't boot in safe mode because the PC tells me it can't continue the upgrade in SAFE mode.
This has gotten painfully impossible.
My System SpecsSystem Spec
06 Nov 2009   #7
gregrocker

 

Try unplugging any graphics card and use the onboard graphics to see if that helps.

Also make sure your video output is to correct monitor port. Disable TV tuner.

You don't need to reinstall Vista to reinstall Win7, there is a workaround.
My System SpecsSystem Spec
06 Nov 2009   #8
billyF14

Windows Vista 64
 
 

FINALLY! Got the upgrade to install. What did I do? I have no idea. I just kept hitting buttons on my keyboard and mouse, out of frustration, then the mouse suddenly appeared. I waited for more to happen for 10 minutes and when nothing did, I rebooted and selected safe mode with networking.
Based on all the other posts, I assumed my video driver was the problem, so I downloaded the latest ATI drivers. They would not install in safe mode so I rebooted again and the system came up. I installed the updated drivers and now I'm finally, FINALLY up and running.
This is terrible people. Fixing Windows should not be a random occurance. As a former Navy Test Pilot, Engineer and very well adept at working the PC, this should not be that hard.
Feel free to give me the obligatory, "gee, sorry you had a hard time" reply. It won't help. Do a better job and preparing your software for deployment.
I'm a techie who likes to upgrade and I'm sorely disappointed.
My System SpecsSystem Spec
06 Nov 2009   #9
Zidane24

Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
 
 

Quote   Quote: Originally Posted by billyF14 View Post
FINALLY! Got the upgrade to install. What did I do? I have no idea. I just kept hitting buttons on my keyboard and mouse, out of frustration, then the mouse suddenly appeared. I waited for more to happen for 10 minutes and when nothing did, I rebooted and selected safe mode with networking.
Based on all the other posts, I assumed my video driver was the problem, so I downloaded the latest ATI drivers. They would not install in safe mode so I rebooted again and the system came up. I installed the updated drivers and now I'm finally, FINALLY up and running.
This is terrible people. Fixing Windows should not be a random occurance. As a former Navy Test Pilot, Engineer and very well adept at working the PC, this should not be that hard.
Feel free to give me the obligatory, "gee, sorry you had a hard time" reply. It won't help. Do a better job and preparing your software for deployment.
I'm a techie who likes to upgrade and I'm sorely disappointed.
I am glad you got things working but I must say that people who have had varied issues with installing Windows 7 are a dime a dozen...

It oculd very well have been not a fault of Windows 7...its new and its not perfect
My System SpecsSystem Spec
06 Nov 2009   #10
billyF14

Windows Vista 64
 
 

To the guy who said, unplug your graphics card and use onboard graphics, what would you suggest I plug my display in to if I remove the graphics card?

It's funny how all the suggestions require a display.
My System SpecsSystem Spec
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 Can't get past a black screen during installation




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