Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: CD/DVD Drive device driver is missing - Can't install Windows 7

07 Feb 2015   #1

Windows 7 Ultimate x64
CD/DVD Drive device driver is missing - Can't install Windows 7


I apologize in advance if this topic is somewhere in the forum, I don't have time to research and the research I have done and whatever troubleshooting I could find, I have tried, and it still won't work.

First off, this is for a friend, I am trying to do a fresh clean new installation of Windows 7 Ultimate x64 version for him on his computer, which he bought at a discount because the only OS it had was some command prompt program called FreeDOS. I used Darik's Boot and Nuke to wipe the entire 1TB hard drive clean(the only HD available) for the fresh install. I've done this many times before in the past and it has worked with Windows 7 installations.

I'm trying to install from a USB hard disk. I do not have access to a DVD of any kind or sorts. I changed the BIOS to run USB and I get to the installation page. As setup is starting, I get an error message: CD/DVD Drive Device Driver is missing. Solutions included changing out the USB stick to a different port, disabling the AHCI, selecting the disk - cleaning it - creating partition primary and setting a set volume for the partition, etc., whatever else I can find out there and nothing is working. I tried to research the drivers for download, but I don't know specifically what to look for, and the model number for this computer is simply identified as HP Pavilion 17 Notebook PC. There is a serial number and can provide upon request.

I was thinking of wiping the hard drive clean again with DBAN, but that took like, 20 hours and I don't have the patience for it again. I was told I have to get into the software and place the drivers inside using a program called Ubuntu or something, so when I try to install Windows later, I can browse to the files that I put in and use them, but again, I don't know what drivers to find and download.

Can anyone help? If you need more info, I'll try to provide. My friend is getting kinda antsy over getting his computer back as I promised I would be able to install the OS for him and it's been almost 2 days now. I'd like to try and not disappoint him. Thanks for your time and help.


My System SpecsSystem Spec

 CD/DVD Drive device driver is missing - Can't install Windows 7

Thread Tools

Similar help and support threads
Thread Forum
Windows 7 A required CD?DVD drive device driver is missing
I've tried formatting my HDD, disabled Secure Boot, Changed USB ports, tried my ISO on another PC with my USB DVD Drive and it worked fine, also tried downloading the USB Driver online and put on a seperate USB Drive with no Luck. I'm out of ideas so I wanted to come here for some help.
Installation & Setup
Win7 install: A required CD/DVD drive device driver is missing...
Hello All I'm trying to do a clean install of Win7 Pro 64-Bit, inc SP1, on a friends HP EliteBook 850 G3 via a bootable USB stick drive. The installation started, then I got the missing device driver error message above. I tried again with the OEM disc in an external USB optical drive...
Installation & Setup
Windows 7 Install A required CD/DVD drive device driver is missing.
I decided to test out the Windows 10 Technical preview but a program I need doesn't work with Win 10 TP. So I decided to attempt a factory reset however when I started the reset it took about 4 hours to do something I don't know what then I entered my BIOS to select the Windows 7 DVD as a boot...
Installation & Setup
Windows 7: A required cd/dvd drive device driver is missing
I try to install Windows 7 Home Premium on an ASUS G75VW notebook - Original OEM dvd which is tested ok on other computers - not a dvd disk issue and I get the annoying error: Windows 7: A required cd/dvd drive device driver is missing The notebook doesn't have a dvd drive - it was...
Installation & Setup
Windows 7-load driver a required dvd drive device is missing
Hello, I have a Dell XPS , bought it 2 weeks ago , all good , but when I tried to re-install the nvidia graphics driver the windows crashed, and the boot system was down.Tried to fix it , couldnt , and I didnt make a backup either so I went for the format. At the moment the HDD is clean and when I...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:35.
Twitter Facebook