Security Update for Windows could not be installed

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    There have been a few 'dodgy' updates lately - but as far as I can see, none of them have involved faulty code. The problems have involved unexpected side-effects from other installed programs. (still inexcusable, but ....)

    All the errors I've seen so far tend to indicate a problem with flaky hardware at come point in the chain - either RAM, HD, Processor, or motherboard. I still tend to favour RAM as the prime cause (although a RAM problem itself may possibly be caused by flaky power supply).

    I should be able to post your 'new' components hive in the morning.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    I've uploaded a file - jneaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it to your desktop.
    Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

    Create a new System Restore point

    Open an Elevated Command Prompt, and run the following commands.

    Code:
    IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1
    REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
    COPY "%userprofile%\desktop\jneaa\COMPONENTS" C:\Windows\System32\config
    
    .


    If you get an error with any command, STOP THERE - do not reboot! - post for instructions.

    Assuming all commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
      My Computer


  3. Posts : 159
    Windows 7 - 64 bit
    Thread Starter
       #13

    NoelDP said:
    There have been a few 'dodgy' updates lately - but as far as I can see, none of them have involved faulty code. The problems have involved unexpected side-effects from other installed programs. (still inexcusable, but ....)

    All the errors I've seen so far tend to indicate a problem with flaky hardware at come point in the chain - either RAM, HD, Processor, or motherboard. I still tend to favour RAM as the prime cause (although a RAM problem itself may possibly be caused by flaky power supply).

    I should be able to post your 'new' components hive in the morning.
    Motherboard - Asus Maximus VI Formula
    RAM - 16GB Mushkin DDR3-2400 CAS 10 (10-12-12-28)
    PSU - Seasonic X-1250
    SSD - (2) Samsung 840 Pros
    SSHD - (2) Seaagte SSHDs 2TB
    GFX - (2) Asus 780

    Let me suggest another possible cause. The Asus Z87 / Z97 series are afflicted by a BIOS Clock Freeze Bug. When using certain BIOS functions (i.e. saving / restoring BIOS profiles) or a OC crash failure, the BIOS clock freezes. This I believe is troublesome because say it is Feb 1 when it freezes and you don't boot for 2 weeks, doing your last WU on February 13. The PC has a system date of February 13 at the time of the WU.... now you reboot and the machine is sent back in time to Feb 1 cause the BIOS clock is frozen there. You do anither WU on Feb 4, and its like.... WTH ? .... I see system updates 9 days in the future ?

    Back after completing your instructions.....

    Ran the SURT and when completed told me to run WU ..... but looking at the file, it still says 20 errors so I expected it not to work .... checking I got error message 8007370B

    New files is up on onedrive

    https://onedrive.live.com/?cid=a95c5...A81FD1C5D5!105

    CheckSUR-02-27.log
    Last edited by JackNaylorPE; 27 Feb 2015 at 13:47.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    That's not too bad actually most of the errors are simple bitflips rather than bad files.

    Please upload the new COMPONENTS file, and I'll get to work on it when I have the time.
      My Computer


  5. Posts : 159
    Windows 7 - 64 bit
    Thread Starter
       #15

    Again, Muchos Grassyass ....

    1. Is there a source of information with which I could educate myself on the process of analyzing and repairing this type of error ?

    2. Does the BIOS Clock Freeze thing and the resulting Windows Update mixup of WU trying to do an update on when the system thought it was Feb 2 when it saw files dated Feb 6 and actual date was Feb 14 a likely cause of the problem ?

    3. Recently the system started "losing" some of the drives connected to the system. They just disappear tho a rescan from Disk Manager always "finds them". Is this possibly a result of this problem ? It never loses the Boot Drive, mostly the 1st SSD, once the 2nd, once the 2nd SSD

    .... will be back in a bit w/ the file
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    Those symptoms sound more to me as if they may be the result of failing hardware - possibly low voltages on the power supply? Check the voltages using something like Speccy and see if they show anything.
      My Computer


  7. Posts : 159
    Windows 7 - 64 bit
    Thread Starter
       #17

    File is up.

    https://onedrive.live.com/?cid=a95c5...A81FD1C5D5!105

    Power Supply is 10.0 performance and build quality jonnyguru rated and I routinely check bus voltages

    Right Now:

    +5V = 5.040v
    +3.3 = 3.328v
    +12 = 12.096v
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #18

    OK - I think I got all the bitflips that show...


    I've uploaded a file - jneab.zip - to my OneDrive at Noel's OneDrive
    Please download and save it to your desktop.
    Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

    Create a new System Restore point

    Open an Elevated Command Prompt, and run the following commands.

    Code:
    IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1
    REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
    COPY "%userprofile%\desktop\jneab\COMPONENTS" C:\Windows\System32\config
    
    .


    If you get an error with any command, STOP THERE - do not reboot! - post for instructions.

    Assuming all commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
      My Computer


  9. Posts : 159
    Windows 7 - 64 bit
    Thread Starter
       #19

    I put the system through heavy stress testing last night..... 3 and 5 volt rails didn't budge..... 12 v dropped to 11.88

    Downloading now

    You are **THE** man

    SUR log says no errors detected

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 26.0
    2015-03-03 12:53

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 426
    No errors detected
    ====================================

    74 important updates to be installed .... Yahooooooo

    Closest relative I have to you are in Ireland but if ya get close, I'll make sure a nite at the pub is on them !

    EDIT: All 74 updates installed.
    Last edited by JackNaylorPE; 03 Mar 2015 at 16:57.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #20

    It's nice when a plan comes together

    Whereabouts in Ireland? <eg > I may be able to do it by proxy!

    Good luck :)
      My Computer


 
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