Power was disrupted during setup and now unable to setup.


  1. Etvander
    Posts : 2
    Windows 7 professional
       New #1

    Power was disrupted during setup and now unable to setup.


    I recently purchased a refurbished HP 6005 with windows 7 Professional. On the initial boot up I got to the windows setup screen asking for the country/language. It was at this point the power was disrupted and restarted the computer. Every time I tried to run windows the computer would restart. I also tried in safe mode which did not work. I then went into system restore mode to try that but am not able to complete because I get the restore error message 'Error 1'. Unfortunately I only have the product key and not the actual disc since i bought refurbished. Any suggestions on how to complete the setup so I can use my computer?
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  3. Ztruker
    Posts : 6,285
    Windows 10 Pro X64
       New #2

    According to the Troubleshooting Guide, you can restore to factory new state:

    Press the F11 key at startup to boot into the recovery partition
    and run a factory restore.


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  4. Etvander
    Posts : 2
    Windows 7 professional
    Thread Starter
       New #3

    I tried F11 but it doesn't do anything, just takes me to the system restore screen like it has been doing.
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  6. gregrocker
    Posts : 50,642
       New #4

    Reset the BIOS to defaults, follow these steps to do a perfect Clean Reinstall Windows 7. Delete all partitions during the booted install.

    Obtaining media is discussed in the first step.
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