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Windows 7: Startup repair doesn't load

06 Apr 2015   #1

Windows 7 64 bit
Startup repair doesn't load

my teenage daughter has had a tantrum and slammed her laptop. When trying to start normally I get BSOD so tried startup repair both from the laptop and installation disk. It loads but just then stuck on a blueish windows screen. I'm guessing she has managed to actually damage the hardware but wondering if any other steps before attempting a fresh install of OS?

Thanks for any advice

Frustrated father!!

My System SpecsSystem Spec
06 Apr 2015   #2


Hi Masplin,

Could you provide more detail on what the BSOD error is? I know you will be unable to post logs of this however the error code would be most helpful to us.

- A helpful member :)
My System SpecsSystem Spec
06 Apr 2015   #3

Windows 7 64 bit

Managed to grab a photo of it

Error codes are

then 2 with just 0's

My System SpecsSystem Spec

06 Apr 2015   #4

Windows 10 Pro x64

The hard drive could just be loose, after all, she had a tantrum :)
My System SpecsSystem Spec
06 Apr 2015   #5


Quote   Quote: Originally Posted by AddRAM View Post
The hard drive could just be loose, after all, she had a tantrum :)
Yep I would go with what AddRAM said.. It could be loose. The BSOD is to do with the hard drive where it has found the hard drive but cannot load the data basically. So it may also be broken. Fingers crossed its just loose.
My System SpecsSystem Spec

 Startup repair doesn't load

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