New
#1
Windows 7 Install A required CD/DVD drive device driver is missing.
I decided to test out the Windows 10 Technical preview but a program I need doesn't work with Win 10 TP.
So I decided to attempt a factory reset however when I started the reset it took about 4 hours to do something I don't know what then I entered my BIOS to select the Windows 7 DVD as a boot drive so it loaded up then it come up saying...
A required CD/DVD drive device driver is missing. If you have a driver on a floppy disk, CD, DVD or USB flash drive, please insert now.
Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step.
-----------------------------------------------------------------------------------------------------------------------------The problem I have is I don't know if I have done something wrong or anything all I know is I followed the steps given to do a factory reset but now this is happening this has happened before when trying to install Windows 8.1 but I gave up the reason I am trying to go back to windows 7 is because I have been given support from Microsoft to fix the Windows 8.1 install and a program I need to use won't work.
Thanks in advance
Alex Drone HD Taylor