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Windows 7: Help Please

09 Nov 2009   #1
hilken

Windows 7 Home Premium
 
 
Help Please

Successfully installed steps 1 & 2 Windows7 on Acer4810T but stuck on Step 3. Acer W7 installation wizard requesting insert of Acer Upgrade DVD on a continuous loop when it has been inserted already. So near and yet so far v frustrating advice much appreciated


My System SpecsSystem Spec
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09 Nov 2009   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

You may have to change your bios. On a dell computer hit f12 repeatedly upon boot up. Go to boot up menu and change it to boot from CD. Hoepfully it will work then. f12 is for most computers and Dell, if it does not work on yours look it up in google or in your manual
My System SpecsSystem Spec
09 Nov 2009   #3
gregrocker

 

Is this an Acer branded Upgrade disk? What tutorial "steps" are you working from?

See if you can boot from the upgrade disk as Richard suggests.

If so it may be the MS WIn7 Upgrade install disk and you can get a clean install without the Acer bloatware.

I thought I read they put that bloatware and other apps/drivers on a second disk which isn't needed since the Win7 installer has all the drivers you need, followed by Windows Updates with newer ones.

Check also your Acer model's product download page for other drivers and software.
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10 Nov 2009   #4
hilken

Windows 7 Home Premium
 
 

Thank you for your help which has sorted out the issue. Most grateful
My System SpecsSystem Spec
22 Dec 2009   #5
RobT

Win7
 
 
Same problem with Acer 4810T

After 2 weeks of dealing with Acer Tech Support, I still can't get the Win7 Upgrade see the DVD drive. DVD drive worked fine with Vista.
Acer support site only offers the Chipset driver update. Acer Tech Support had me restore my system back to factory config with Vista.
The upgrade Acer DVD stops on 2nd of 3 steps. On most recent attempt, I bypassed using Acer Upgrade DVD and loaded Win7 Upgrade DVD.
Still same problem.
On my last call (lost counjt after 15th), tech tells me to try a fresh install of Win7 without loading Vista!!!
Does anyone how to solve this problem?
Thanks,
My System SpecsSystem Spec
22 Dec 2009   #6
gregrocker

 

The Win7 DVD provided with Acer Upgrade kit can indeed be booted for the cleanest possible install, Custom using Advanced drive tools to format the HD first.

Back up your files and gather your program installers/disks first.

The drivers/apps CD hasn't even been needed on our Upgrades, although if you have any favorite apps or missing drivers after install you can find them on that CD, or on the Acer Support Downloads page for your model.

Try booting from the DVD to Custom install and let us know what happens exactly.
My System SpecsSystem Spec
22 Dec 2009   #7
RobT

Win7
 
 
Can I do a clean install of Win7 using Upgrade DVD?

Can a clean install of OS be made from an upgrade DVD?
My System SpecsSystem Spec
23 Dec 2009   #8
gregrocker

 

Yes, the booted DVD scans the Hard Drive and sees Vista before formatting to allow use of an Upgrade Key.

Even on a pre-formatted or new HD, an upgrade version can be used if you have a qualifying Vista/XP. It doesn't have to be installed. There are workarounds for this.

For several Acer Upgrade Kits here, we just booted from the Win7 DVD, formatted and installed. It took the Upgrade key on the packaging with no problem.
My System SpecsSystem Spec
23 Dec 2009   #9
RobT

Win7
 
 
Thanks. Found the problem with DVD

It looks like Acer 4810T requires a BIOS upgrade (to V1.31 and not 2.31) to solve the DVD detect. Intel Chipset driver (update) cause repeat error message in regards to drive 0.
Now that I have DVD working again, I will take your advice on clean install with Win7.

Thanks,
My System SpecsSystem Spec
23 Dec 2009   #10
gregrocker

 

Quote   Quote: Originally Posted by RobT View Post
It looks like Acer 4810T requires a BIOS upgrade (to V1.31 and not 2.31) to solve the DVD detect. Intel Chipset driver (update) cause repeat error message in regards to drive 0.
Now that I have DVD working again, I will take your advice on clean install with Win7.

Thanks,
Did you consult Acer about this? Those BIOS upgrades are all since Win7 release so likely needed. How did you determine not to go with latest?
My System SpecsSystem Spec
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