Installation hangs on black screen

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  1. cusimar9
    Posts : 23
    Vista
    Thread Starter
       New #21

    Dave76 said:
    If you have access to another monitor, try using it.
    I don't unfortunately.

    Dave76 said:
    If connected to a TV, disconnect, also any TV adapter cards should be removed.
    Not a TV, and I have no other cards except for the PCIe gfx card.

    Dave76 said:
    Same with your graphics card, if you have an older one with VGA try with it.
    Don't have any old graphics cards unfortunately.

    Dave76 said:
    Check you bios for any power saving modes and any feature that controls fan speed by CPU usage.

    Check the MSI site for any motherboard driver updates.
    BIOS already updated. I'll try turning off any power saving modes.

    Dave76 said:
    Are any of your HDs connected to RAID ports?
    Nope. A single hard drive via SATA.

    Dave76 said:
    Disconnect all peripherals except monitor, keyboard and mouse.
    Already done.

    Dave76 said:
    When an installation hangs after the first re-boot to a black screen it's usually monitor, graphics card or RAM.
    Its not 'hanging' as in there's a hardware error. Its 'stopping' on a black screen with nothing but a cursor, which I can move. My hunch is that its trying to send the video to the VGA socket of the graphics card, which for some reason doesn't work. I usually work from the DVI socket with a DVI->VGA adaptor, never had a problem with XP or Vista.
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  3. cusimar9
    Posts : 23
    Vista
    Thread Starter
       New #22

    Interestingly the search term "windows 7 black screen after install" brings back 30,000,000 results on Google... so far. Seems like I'm not the only one.
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  4. wallyinnc
    Posts : 1,607
    Windows 7 x64 finally!
       New #23

    Actually, it is 282,000,000, but if you use the quotes, only 7. You are catching all occurrences of all words
    Interestingly enough, if you use the quotes, the first one that shows was solved by changing the monitor. I am afraid you will have to consider another video card.
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  6. Darryl Licht
    Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       New #24

    cusimar9 said:
    Interestingly the search term "windows 7 black screen after install" brings back 30,000,000 results on Google... so far. Seems like I'm not the only one.
    Here are similar posts from Win7forums:
    Can't get past a black screen during installation

    Black screen after installation
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  7. wallyinnc
    Posts : 1,607
    Windows 7 x64 finally!
       New #25

    Darryl Licht said:
    Here are similar posts from Win7forums
    Those are the other guys...

    Good references. I specially recommend to try the procedure suggested by Zidane here: Black screen after installation
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  8. cusimar9
    Posts : 23
    Vista
    Thread Starter
       New #26

    wallyinnc said:
    I specially recommend to try the procedure suggested by Zidane here: Black screen after installation
    AND THE SOLUTION PRESENTS ITSELF!!

    Zidane absolutely hit the nail on the head with that one!

    Let me copy his solution here and add a couple of useful comments for anyone else reading this:

    IF YOU REACH A BLACK SCREEN WITH A CURSOR DURING THE WINDOWS 7 INSTALL THE FOLLOWING COULD HELP.

    When installing Windows 7 let it get to the part where it reboots (for the second time) just after the 'completing installation' stage. When it restarts press F8 and boot the new install in safe mode.

    Alternatively leave the install running until you reach the 'black screen' and do a hard reboot (hold power for 5 seconds). On restart you'll be asked if you want to boot into safe mode, click 'yes'.

    While booting in safe mode you'll eventually get an error saying "setup cannot continue in safe mode. click ok to reboot". don't press OK!. Press shift F10 and type "compmgmt.msc" and hit enter. When the computer management screen comes up go to device manager and disable the video card (not uninstall it). You will still get video so don't worry.

    Close device manager and click 'ok' on the message and continue the install as normal, alternatively just do a reset. When the machine reboots this time you should have video, albeit it at a crippled resolution.
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  10. Darryl Licht
    Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       New #27

    wallyinnc said:
    Darryl Licht said:
    Here are similar posts from Win7forums
    Those are the other guys...

    Good references. I specially recommend to try the procedure suggested by Zidane here: Black screen after installation
    I linked to the same thread you did... with Zidanes solution to the issue... so how is it the other guys?
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  11. Darryl Licht
    Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       New #28

    cusimar9 said:
    wallyinnc said:
    I specially recommend to try the procedure suggested by Zidane here: Black screen after installation
    AND THE SOLUTION PRESENTS ITSELF!!

    Zidane absolutely hit the nail on the head with that one!

    Let me copy his solution here and add a couple of useful comments for anyone else reading this:

    IF YOU REACH A BLACK SCREEN WITH A CURSOR DURING THE WINDOWS 7 INSTALL THE FOLLOWING COULD HELP.

    When installing Windows 7 let it get to the part where it reboots (for the second time) just after the 'completing installation' stage. When it restarts press F8 and boot the new install in safe mode.

    Alternatively leave the install running until you reach the 'black screen' and do a hard reboot (hold power for 5 seconds). On restart you'll be asked if you want to boot into safe mode, click 'yes'.

    While booting in safe mode you'll eventually get an error saying "setup cannot continue in safe mode. click ok to reboot". don't press OK!. Press shift F10 and type "compmgmt.msc" and hit enter. When the computer management screen comes up go to device manager and disable the video card (not uninstall it). You will still get video so don't worry.

    Close device manager and click 'ok' on the message and continue the install as normal, alternatively just do a reset. When the machine reboots this time you should have video, albeit it at a crippled resolution.
    So that fixed it for you Cusi?

    Now on to the proper Win7 drivers?
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  12. wallyinnc
    Posts : 1,607
    Windows 7 x64 finally!
       New #29

    Darryl Licht said:
    I linked to the same thread you did... with Zidanes solution to the issue... so how is it the other guys?
    It is your credit, don't worry, you found it. I just narrowed it down.
    There is another site called Windows7forums.com. I thought you were referring to them. A little competition.... they are way behind

    BTW, another satisfied customer! Tks cusimar for sharing the results
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  13. Darryl Licht
    Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       New #30

    Sure seem to be a lot of members from North Carolina... I love the place, my parents retired there 4 years ago! Just outside of Pinehurst, NC!
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