New
#1
Windows 7 update errors
I have a Sony Vaio laptop PCG-71911M which is running Windows 7 Home Premium x64. The laptop has been left unattended for a few years and whilst working ok refuses point blank to install any Windows Updates (even though its states there are 78!!!).
I have tried the SURT which asks if I want to install Hotfix for Windows (KB947821) but if I click yes it won't install and the SFC /Scannow stops after 12% saying Windows Resource Protection could not perform the requested operation.
Presumably one of more of the updates is faulty but as there are 78 I don't really know where to start???